Arkansas Unemployment Benefits 2026
⚠️Informational only — not legal or tax advice.
Last Updated: January 31, 2026
Last Reviewed: January 31, 2026
Applicable Period: 2026
Jurisdiction: State of Arkansas, United States
Update Schedule: Quarterly reviews in 2026; annual reviews thereafter
Table of Contents
- Introduction
- Overview
- Who Is Eligible for Unemployment Benefits
- Who Is Not Eligible for Unemployment Benefits
- How Unemployment Benefit Amounts Are Calculated
- Unemployment Benefit Payment Schedule
- How to File an Unemployment Claim
- Required Documents and Information for Filing
- Weekly Certification and Ongoing Eligibility Requirements
- What Happens After Filing a Claim
- Reasons an Unemployment Claim May Be Denied
- How to Appeal an Unemployment Decision
- Unemployment Fraud, Penalties, and Overpayments
- Taxation of Unemployment Benefits
- Special Unemployment Programs
- Compared to National Benchmarks
- Resources
- FAQ
Introduction
Unemployment benefits in Arkansas provide temporary income replacement for eligible workers who lose employment through no fault of their own. The program is administered by the Arkansas Division of Workforce Services and funded through employer taxes under state and federal law.
Program authority: Arkansas Employment Security Law, Arkansas Code Title 11, Chapter 10
Administering agency: Arkansas Division of Workforce Services (part of Arkansas Department of Commerce)
Official website: https://dws.arkansas.gov/
This guide provides comprehensive information on Arkansas unemployment benefits for 2026, including eligibility requirements, benefit amounts, filing procedures, weekly certification requirements, and appeal processes. All information is compiled from official government sources.
Sources: Arkansas statutes, Arkansas Division of Workforce Services official guidance, U.S. Department of Labor
| Arkansas Unemployment Benefits – 2026 Quick Reference | ||
|---|---|---|
| Category | 2026 Information | Official Source |
| Maximum Weekly Benefit | $451 | Arkansas Code § 11-10-403 |
| Minimum Weekly Benefit | $81 | Arkansas Code § 11-10-403 |
| Standard Duration | Up to 20 weeks | Arkansas Code § 11-10-522 |
| Waiting Week Required | Yes (1 week) | Arkansas Employment Security Law |
| Filing Portal | Arkansas LAUNCH (EZARC) | ezarc.adws.arkansas.gov |
| Certification Frequency | Weekly | Arkansas Division of Workforce Services |
| Work Search Required | Required number of contacts per week | Arkansas Code § 11-10-507 |
| Appeal Deadline | 20 days from mailing date | Arkansas Code § 11-10-524 |
| Payment Methods | Direct deposit, debit card | Arkansas Division of Workforce Services |
| Tax Withholding Available | Federal: Yes (10%) / State: Yes | Arkansas Division of Workforce Services |
ℹ️ Key Unemployment Insurance Terms
Common terms used throughout this guide:
Claimant - Individual filing for unemployment benefits
Base Period - 12-month period used to determine monetary eligibility (first 4 of last 5 completed quarters)
Benefit Year - 52-week period beginning when claim is filed
Weekly Benefit Amount (WBA) - Amount payable each week if eligible
Maximum Benefit Amount (MBA) - Total benefits available during benefit year
Monetary Determination - Decision on benefit amounts based on wage history
Non-Monetary Determination - Decision on eligibility based on separation reason and ongoing requirements
Adjudication - Investigation and decision-making process for eligibility issues
Suitable Work - Employment appropriate for claimant's skills, experience, and labor market
Overpayment - Benefits paid that claimant was not entitled to receive
Waiting Week - First week of unemployment for which benefits are not paid
Arkansas LAUNCH (EZARC) - State unemployment filing portal and claim management system
Source: Arkansas Division of Workforce Services terminology guide
Overview of Unemployment Benefits in Arkansas
Program Purpose
Unemployment insurance in Arkansas provides temporary income replacement for workers who become unemployed through no fault of their own. The program operates as a federal-state partnership, with Arkansas administering benefits according to state law while meeting federal requirements.
Legal framework:
- State law: Arkansas Employment Security Law, Arkansas Code Title 11, Chapter 10
- Federal law: Federal Unemployment Tax Act (FUTA), 26 U.S.C. § 3301
- Funding: Employer payroll taxes based on $7,000 taxable wage base per employee
Arkansas employers pay unemployment insurance taxes quarterly to fund the program. No employee wages are withheld for unemployment insurance purposes. The state enacted its employment security law in 1941 pursuant to the Social Security Act of 1935 and federal unemployment tax legislation.
Source: Arkansas Code Title 11, Chapter 10; FUTA at https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title26-section3301
Administering Agency
Arkansas unemployment insurance program is administered by the Arkansas Division of Workforce Services, which operates within the Arkansas Department of Commerce. The Division was reorganized in 2019 from its previous status as the Arkansas Department of Workforce Services.
Arkansas Division of Workforce Services
Contact information:
- Website: https://dws.arkansas.gov/
- Claims filing portal: https://www.ezarc.adws.arkansas.gov/ (Arkansas LAUNCH)
- UI Hotline: 1-844-908-2178
- Hours: Monday through Friday, 8:00 AM – 3:30 PM Central Time
- Mailing address: P.O. Box 2981, Little Rock, AR 72203
- Appeal Tribunal: 501-682-1063
- Board of Review: 501-683-4300
Additional services:
- ArkLine (phone filing): 501-907-2590
- Arkansas Workforce Centers: Multiple locations statewide
- Interpretation and translation services available at no cost
Source: Arkansas Division of Workforce Services official website; Arkansas Code § 11-10-101
Who Is Eligible for Unemployment Benefits in Arkansas
Employment Status Requirements
To qualify for unemployment benefits in Arkansas, individuals must have worked in covered employment during the base period.
Covered employment definition:
According to Arkansas Code § 11-10-210, covered employment includes service performed for wages under any contract of hire, written or oral, express or implied. Covered employment generally includes most private sector jobs, government positions, and nonprofit organizations with sufficient employee counts.
Excluded categories:
- Self-employed individuals (unless electing optional coverage where available)
- Independent contractors (unless misclassified)
- Certain agricultural workers earning below statutory thresholds
- Domestic workers in private homes earning below minimum amounts
- Minors under age 21 working for a parent
- Individuals working for their spouse in sole proprietorship
- Parents working for their child’s sole proprietorship
- Elected officials
- Real estate agents and insurance agents working on commission only
- Students working for educational institution while enrolled
Federal employees and military personnel:
- Federal civilian employees covered under Unemployment Compensation for Federal Employees (UCFE)
- Ex-military personnel covered under Unemployment Compensation for Ex-Servicemembers (UCX)
Source: Arkansas Code § 11-10-210 (employment definitions) and § 11-10-212 (exclusions)
Earnings and Work History Requirements
Base Period Definition:
The base period in Arkansas is the first four of the last five completed calendar quarters before filing the unemployment claim.
Calendar quarters:
- 1st quarter: January, February, March
- 2nd quarter: April, May, June
- 3rd quarter: July, August, September
- 4th quarter: October, November, December
Example: Claim filed in January 2026
- Base period: October 1, 2024 – September 30, 2025
- Alternative base period (if standard fails): January 1, 2025 – December 31, 2025
Source: Arkansas Code § 11-10-401
Minimum Monetary Requirements:
To qualify monetarily for benefits in Arkansas, claimants must meet ALL of the following wage requirements:
- Wages in at least two quarters: Must have earned wages in at least two quarters of the base period
- Total base period earnings: Must have earned at least 35 times the weekly benefit amount during the entire base period
- Minimum earnings threshold: Generally must have earned at least $2,800 in total wages during the base period (approximate requirement based on minimum WBA)
Alternative base period:
Arkansas allows use of an alternative base period if the standard base period fails to establish monetary eligibility. The alternative base period uses the most recent four completed calendar quarters.
Source: Arkansas Code § 11-10-403 – Monetary Eligibility
Benefit calculator: https://dws.arkansas.gov/ (provides estimate only, not official determination)
Separation From Employment Requirements
Qualifying separations (eligible for benefits):
The following types of job separation qualify for unemployment benefits in Arkansas:
- Layoff due to lack of work
- Business closure or downsizing
- Position elimination
- Reduction in hours
- Temporary layoff with indefinite recall
- Discharge not due to misconduct as defined by statute
- Discharge for lack of skills to properly perform job duties
- Discharge for inability to meet production standards (unless intentional)
Disqualifying separations:
According to Arkansas Code § 11-10-514 and § 11-10-516, benefits are denied if unemployment results from:
1. Voluntary quit without good cause
Leaving employment voluntarily without work-related reason considered good cause under state law.
Disqualification period: Until claimant has 30 days of subsequent covered employment
2. Discharge for misconduct
Arkansas Code § 11-10-514 defines misconduct in connection with work as:
“Misconduct in connection with the work includes the violation of any behavioral policies of the employer as distinguished from deficiencies in meeting production standards or accomplishing job duties.”
Specific misconduct categories resulting in disqualification:
- General misconduct: Until claimant has 30 days of subsequent covered employment
- Serious misconduct: Until claimant earns wages in two quarters totaling at least 35 times weekly benefit amount
- Dishonesty
- Drinking on the job
- Reporting for work under influence of intoxicants or controlled substances
- Willful violation of bona fide written employer rules or customs
- Violations pertaining to safety of employees, persons, or property
- Harassment
- Unprofessional conduct
- Insubordination
- Drug test failure: Testing positive for illegal drugs on DOT-qualified drug screen – requires earning wages in two quarters totaling 35 times WBA and passing subsequent drug test
- Absenteeism: Discharge pursuant to bona fide written attendance policy (fault or no-fault)
Important: Misconduct does not include poor performance unless employer proves the poor performance was intentional.
3. Refusal of suitable work
Declining job offer meeting definition of suitable work without good cause.
Disqualification period: Varies based on circumstances
Good cause exceptions:
Arkansas recognizes the following as good cause for voluntary separation:
- Dangerous working conditions that employer refused to correct
- Sexual harassment that employer refused to stop
- Own disability or illness
- To relocate with spouse under certain circumstances
- To escape domestic violence
- Constructive discharge situations
Source: Arkansas Code § 11-10-514 (misconduct provisions); § 11-10-516 (voluntary quit)
Who Is Not Eligible for Unemployment Benefits in Arkansas
The following categories of workers are generally not covered by Arkansas unemployment insurance program:
Categorical exclusions:
1. Self-employed individuals
Individuals working for themselves are not covered unless they elect optional coverage where available. Self-employment income does not count toward base period wages.
2. Independent contractors
Workers classified as independent contractors rather than employees are not covered. Note: Misclassified workers may challenge their classification and establish employee status.
3. Federal civilian employees
Covered under Unemployment Compensation for Federal Employees (UCFE) program administered by state but funded by federal government. Maximum weekly benefit in Arkansas: $451; minimum: $81.
UCFE information: https://oui.doleta.gov/unemploy/uifactsheet.asp
4. Military personnel
Covered under Unemployment Compensation for Ex-Servicemembers (UCX) program. Benefits based on military service rather than state employment.
UCX information: https://oui.doleta.gov/unemploy/uifactsheet.asp
5. Students employed by educational institutions
Students employed by and enrolled at educational institutions while regularly attending classes are generally excluded.
6. Certain family employment
- Minor children under age 21 employed by parent
- Individuals employed by spouse in sole proprietorship
- Parents employed by child in sole proprietorship
7. Elected officials
Services performed as elected official are excluded from covered employment.
8. Commission-only workers
Real estate agents, insurance agents, and certain other commission-only workers classified as independent contractors.
Source: Arkansas Code § 11-10-212 (excluded services)
Federal programs: 5 U.S.C. § 8501 (UCFE); 5 U.S.C. § 8521 (UCX)
How Unemployment Benefit Amounts Are Calculated in Arkansas
Weekly Benefit Amount (WBA)
Calculation formula:
Arkansas calculates the weekly benefit amount as 1/26th of the claimant’s highest quarter wages in the base period.
Formula: WBA = (Highest quarter wages ÷ 26)
For 2026:
- Minimum WBA: $81
- Maximum WBA: $451
- Average WBA: Approximately $280 (based on 2025 data)
Example calculation:
Highest quarter wages: $11,726
WBA = $11,726 ÷ 26 = $451 per week
If highest quarter wages were $4,000: WBA = $4,000 ÷ 26 = $153.85 (rounded to $154)
Partial unemployment:
Claimants working part-time may receive reduced benefits. Arkansas disregards 40% of the weekly benefit amount when calculating partial benefits.
Formula: Benefits reduced by earnings exceeding 40% of WBA
Example:
- WBA: $300
- Earnings disregard: $120 (40% of $300)
- Week’s earnings: $200
- Benefit reduction: $200 – $120 = $80
- Payment: $300 – $80 = $220
Source: Arkansas Code § 11-10-403 (benefit calculation)
Confirmed accurate January 31, 2026
Maximum Benefit Amount and Duration
Maximum benefit amount (MBA):
The maximum benefit amount is calculated by multiplying the weekly benefit amount by the number of weeks of benefits available.
Standard benefit duration: Up to 20 weeks (may vary from 12-20 weeks based on base period wages)
Formula: MBA = WBA × Number of weeks (up to 20)
Maximum total benefits (2026): $9,020 (based on maximum WBA of $451 × 20 weeks)
Benefit year:
Benefits are payable within a 52-week benefit year beginning the first day of the first month of a quarter, regardless of when claim is filed.
Example: Claim filed November 14, 2025
- Benefit year begins: October 1, 2025
- Benefit year ends: September 30, 2026
Extended Benefits (EB) program:
Additional weeks of unemployment compensation may be available when Arkansas unemployment rate triggers the federal-state Extended Benefits program.
Trigger requirements:
- Insured Unemployment Rate (IUR) exceeds 5% and is 120% of average for prior two years, OR
- Total Unemployment Rate (TUR) exceeds 6.5% and is 110% of average for prior two years
Additional weeks available: Up to 13 weeks beyond standard duration
Current EB status: Inactive as of January 31, 2026
Status verification: https://oui.doleta.gov/unemploy/eb.asp
Source: Arkansas Code § 11-10-522 (duration); § 11-10-533 et seq. (Extended Benefits)
Federal EB information: https://oui.doleta.gov/unemploy/eb.asp
Dependents Allowance
Arkansas does not provide dependent allowances for unemployment benefits. The weekly benefit amount is based solely on the claimant’s earnings in the base period, regardless of family size or number of dependents.
Source: Arkansas statutes reviewed; no dependent allowance provisions found
Unemployment Benefit Payment Schedule in Arkansas
| Payment Process and Timeline | ||
|---|---|---|
| Phase | Timeframe | Details |
| Weekly Certification Window | Sunday through Saturday | File certification for previous week; available online 24/7 or by phone |
| Processing Time | 2–3 business days | Time for Arkansas Division of Workforce Services to process certification |
| Payment Authorization | Within 3–5 business days after processing | Payment approved and sent to selected payment method |
| Direct Deposit | 1–2 business days after authorization | Funds available in bank account |
| Debit Card | 1–2 business days after authorization | Funds loaded to unemployment debit card |
| Total Timeline (First Payment) | 2–3 weeks from initial filing | Typical time from filing claim to first payment (includes waiting week) |
Waiting week impact:
Arkansas requires a one-week waiting period. The first week of unemployment is not compensable, meaning the first payment received is for the second week of unemployment after filing. Only one waiting week is required per benefit year.
Weekly certification schedule:
Unemployment weeks in Arkansas begin on Sunday at 12:01 AM and end on Saturday at midnight. Claimants file weekly certifications for each week of unemployment. Arkansas Division of Workforce Services advises waiting at least three days after Saturday midnight before claiming the first week after filing initial claim to allow time for processing.
Payment methods:
- Direct deposit: Claimants provide bank routing and account number during filing or in Arkansas LAUNCH portal
- Debit card: Unemployment debit card mailed to address on file if direct deposit not selected
- Paper check: No longer standard option; contact agency if direct deposit and debit card unavailable
Source: Arkansas Code § 11-10-508 (waiting week); Arkansas Division of Workforce Services payment timeline information
Payment schedule page: https://dws.arkansas.gov/workforce-services/unemployment/
How to File an Unemployment Claim in Arkansas
Online Filing (Primary Method)
Filing portal: Arkansas LAUNCH (EZARC system)
URL: https://www.ezarc.adws.arkansas.gov/home
Availability: 24 hours a day, 7 days a week
Step-by-step filing process:
- Access Arkansas LAUNCH portal – Navigate to https://www.ezarc.adws.arkansas.gov/home
- Create account or log in – New users register with email address and create password; returning users log in
- Begin initial claim – Select option to file new claim for unemployment insurance
- Verify identity – Provide Social Security number and answer identity verification questions
- Enter personal information – Complete all fields:
- Full legal name
- Current mailing address
- Phone number and email
- Citizenship/work authorization status
- Provide employment history – List all employers during past 18 months with:
- Employer name and complete address
- Employer phone number
- Employment start and end dates
- Last day physically worked
- Reason for separation from each employer
- Average hours worked per week
- Rate of pay
- Answer eligibility questions – Respond to questions about:
- Ability and availability to work
- Work search activities
- Receipt of other income
- Union membership
- Attendance at school or training
- Veteran status
- Select payment method – Choose direct deposit (provide bank information) or debit card
- Choose tax withholding – Select whether to withhold 10% for federal income tax
- Review and submit – Review all information for accuracy and submit application
Required information:
- Social Security number
- Driver’s license or state ID number
- Complete employment history for last 18 months
- Employer names, addresses, phone numbers
- Employment dates and separation reasons
- Bank account information for direct deposit (optional)
- Alien registration number if not U.S. citizen
Processing:
After submitting initial claim, claimants receive confirmation page. Save or print this confirmation as proof of filing.
Next steps:
- Present valid government-issued ID at local Arkansas Workforce Center
- Register for work with Arkansas Workforce Services
- File weekly certifications
- Read all notices from Division of Workforce Services
- Follow instructions in notices
Completion time: Approximately 30 minutes
Source: Arkansas Division of Workforce Services filing instructions
Official guide: https://dws.arkansas.gov/workforce-services/unemployment/
Confirmed accurate January 31, 2026
Phone Filing
Arkansas requires all initial unemployment claims to be filed online through the Arkansas LAUNCH system. Phone service is available only for assistance with technical issues or questions about the filing process, not for filing initial claims.
ArkLine (weekly certification only): 501-907-2590
For individuals without internet access, Arkansas Workforce Centers provide computer access and staff assistance for filing claims online.
Source: Arkansas Division of Workforce Services contact information
Verified: January 31, 2026
In-Person Filing
Claimants without internet access may visit any Arkansas Workforce Center for assistance filing online claims. Staff members provide computers and help navigating the Arkansas LAUNCH system. Claimants must bring valid government-issued photo identification.
Arkansas Workforce Center locations: https://dws.arkansas.gov/workforce-services/arkansas-workforce-centers/
Source: Arkansas Division of Workforce Services
Required Documents and Information for Filing
Personal identification:
- Social Security number or Social Security card
- Driver’s license or state-issued photo ID
- Date of birth
- Current mailing address
- Phone number
- Email address
Employment documentation:
- Last employer information (company name, complete address, phone number, employment dates)
- Last day physically worked
- Reason for separation (layoff, discharge, quit, reduction in hours)
- Separation notice if available (layoff letter, termination notice, furlough notice)
- All employers during last 18 months with same information
- SF-8 or SF-50 form (federal civilian employees)
- DD Form 214 (ex-military personnel)
Banking information (for direct deposit):
- Bank name
- Bank routing number (9 digits)
- Account number
- Account type (checking or savings)
Additional documentation (if applicable):
- Work authorization documents (non-U.S. citizens)
- Alien registration number
- Union name and local number (union members)
- Pension information (if receiving pension from base period employer)
Most documents can be uploaded through Arkansas LAUNCH portal after filing initial claim. Claimants presenting ID at Arkansas Workforce Center bring original documents.
Source: Arkansas Division of Workforce Services filing checklist
Document requirements: https://dws.arkansas.gov/workforce-services/unemployment/
Weekly Certification and Ongoing Eligibility Requirements
Certification Process
Certification frequency: Weekly
Filing window: Each week after week of unemployment ends (Sunday – Saturday)
Filing methods:
- Online: Arkansas LAUNCH at https://www.ezarc.adws.arkansas.gov/ (ArkNet system)
- Phone: ArkLine at 501-907-2590
- Mobile: Arkansas LAUNCH mobile application
Weekly certification questions:
Each certification requires answering questions about the previous week (Sunday through Saturday):
- Were you able to work each day of the week?
- Were you available for work each day of the week?
- Did you actively look for work?
- Did you refuse any job offers or referrals?
- Did you work or earn any money during the week?
- Did you receive holiday pay, vacation pay, severance pay, or other compensation?
- Are you attending school or training?
- Did you have any other income?
- Have you returned to work?
Earnings reporting:
Claimants must report ALL gross earnings for work performed during the week, regardless of when payment is received. Earnings must be reported for the week the work was performed, not the week payment was received.
Types of income to report:
- Wages from part-time or full-time work
- Self-employment income
- Holiday pay (during week of holiday)
- Vacation pay (during week vacation taken)
- Sick pay (during week off work on sick leave)
- Severance pay
- Pension payments
- Military drill pay
Late filing:
Certifications must be filed within 14 days of the week ending for weeks involving partial unemployment. Missing certification deadlines may result in delayed or denied benefits for those weeks.
Source: Arkansas Code § 11-10-507 (continuing claim requirements); Arkansas Regulation 14
Certification instructions: https://dws.arkansas.gov/workforce-services/unemployment/
Work Search Requirements
Required work search activities:
According to Arkansas Code § 11-10-507, claimants must actively search for work and be able and available for employment. The specific number of required job contacts per week is determined by Arkansas Division of Workforce Services and communicated to claimants.
Work search registration:
All claimants must register with Arkansas Division of Workforce Services Employment Services. Registration occurs automatically when filing unemployment claim through Arkansas LAUNCH.
Qualifying activities:
- Submitting job application to potential employer
- Attending job interview (in-person, phone, or video)
- Attending job fair or recruitment event
- Creating or updating resume with employment services
- Attending Arkansas Workforce Center workshop
- Participating in approved job search activities
- Networking activities documented with employment service
Documentation required:
For each work search activity, record:
- Date of activity
- Employer or organization name
- Contact person name
- Method of contact (online application, in-person, phone, email)
- Position title or type
- Result or outcome
Claimants must maintain records and provide documentation if requested during audit or investigation. Work search records may be requested at any time.
Exemptions from work search:
The following claimants may be exempt from work search requirements with approval:
1. Temporary layoff with recall date
- Employer provides specific return-to-work date within reasonable period
- Claimant maintains contact with employer
- Exemption must be verified and approved
2. Union hiring hall dispatch
- Member of union with established hiring hall system
- Claimant registers with hiring hall and is available for dispatch
- Union verifies member in good standing
3. Approved training program
- Enrolled full-time in training approved by Division Director
- Training leads to employment in demand occupation
- Federal programs such as Trade Adjustment Assistance (TAA)
- Must obtain approval before exemption granted
4. Participating in Shared Work program
- Employer has approved Shared Work plan
- Claimant working reduced hours under plan
- No additional work search required while in program
Each exemption requires verification and approval by Arkansas Division of Workforce Services. Claimants must contact agency to determine eligibility for exemptions.
Source: Arkansas Code § 11-10-507 (work search requirements); Arkansas Division of Workforce Services policy
Work search information: https://dws.arkansas.gov/
Service center: 1-844-908-2178
Able and Available Requirements
Able to work:
Claimants must be physically and mentally capable of performing work. Temporary illness or injury does not automatically disqualify claimant if expected to recover and return to work within reasonable time.
Available for work:
Claimants must be available to accept suitable work if offered. This means:
- No restrictions preventing acceptance of suitable employment
- Able to make transportation arrangements
- Able to make childcare arrangements
- Not attending school full-time (unless in approved training)
- Not on vacation
- Not incarcerated
Claimants with restrictions on availability (such as limited hours, limited geographic area, or specific shift requirements) may be found ineligible if restrictions unreasonably limit employment opportunities.
Suitable work definition:
According to Arkansas law, suitable work includes:
- Work similar to claimant’s past work experience
- Work for which claimant has training and experience
- Work reasonably expected to be available in labor market
- Work that pays at least minimum wage
- Work within reasonable commuting distance
Factors considered in determining suitability:
- Degree of risk to health, safety, and morals
- Physical fitness for work
- Prior training and experience
- Length of unemployment
- Prospects for obtaining work in customary occupation
- Distance of work from residence
Source: Arkansas Code § 11-10-518 (suitable work); Arkansas Employment Security Law provisions
Refusal of Work Disqualification
Claimants who refuse suitable work without good cause are disqualified from receiving benefits. Good cause for refusal may include:
- Wages substantially below prevailing rate
- Unreasonable distance requiring relocation
- Working conditions posing health or safety risk
- Work conflicting with religious beliefs
- Work incompatible with disability
Claimants must report any job offers or referrals refused and provide reason for refusal.
Source: Arkansas Code § 11-10-518
What Happens After Filing a Claim
Claim processing steps:
1. Initial claim received
Arkansas Division of Workforce Services receives and processes online application through Arkansas LAUNCH system.
2. Employer notification
Notice of Claim Filed (Form ESD-Ark-501(3)) mailed to last employer and all base period employers. Employers have 7 days from mailing date to respond with separation information and wages.
3. Monetary determination issued
Notice of Monetary Determination mailed to claimant typically within 7-10 days of filing, showing:
- Base period wages by quarter and employer
- Weekly benefit amount (WBA)
- Maximum benefit amount (MBA)
- Number of weeks of benefits available
- Benefit year beginning and ending dates
The monetary determination provides potential benefit amounts if claimant is found eligible. It does not mean benefits are approved.
4. Non-monetary determination (if needed)
If eligibility questions exist regarding separation reason, availability, work search, or other issues, Arkansas Division of Workforce Services conducts investigation:
- Fact-finding interview scheduled (typically by phone)
- Written questionnaire may be sent
- Employer and claimant provide information
- Additional documentation requested if needed
- Notice of Agency Determination (Form ESD-Ark-578) issued with decision
Investigation timeline varies based on complexity but typically completed within 21 days of filing.
5. First payment
If approved and no eligibility issues exist:
- Claimant serves one-week waiting period (not paid)
- Files weekly certifications
- First payment issued for second week of unemployment after waiting week
- Payments continue as long as claimant remains eligible and files weekly certifications
Typical timeline:
- Monetary determination: 7-10 days after filing
- Non-monetary determination: 14-21 days if investigation required
- First payment: 2-3 weeks from filing if no issues (includes waiting week)
Source: Arkansas Division of Workforce Services claims processing information
Processing timeline: https://dws.arkansas.gov/workforce-services/unemployment/
Reasons an Unemployment Claim May Be Denied
Monetary Denial
Claims may be denied for insufficient wages if claimant fails to meet minimum earnings thresholds:
Common reasons for monetary denial:
- Total base period wages insufficient to establish claim
- Wages earned in fewer than two quarters of base period
- Base period earnings less than 35 times calculated weekly benefit amount
- All wages in single quarter only
- Wages not reported by employers to Arkansas Division of Workforce Services
Claimants receiving monetary denial may request alternative base period calculation using most recent four completed quarters.
Source: Arkansas Code § 11-10-401 and § 11-10-403
Non-Monetary Denial (Disqualifications)
1. Voluntary quit without good cause
Leaving employment for personal reasons not related to work conditions or employer actions.
Disqualification: Until claimant has 30 days of subsequent covered employment
2. Discharge for misconduct
According to Arkansas Code § 11-10-514:
General misconduct: Discharge for misconduct in connection with work, including violation of behavioral policies distinguishable from production or job duty deficiencies.
Disqualification: Until claimant has 30 days of subsequent covered employment
Serious misconduct: Discharge for dishonesty, drinking on job, reporting while under influence, willful violation of written employer rules regarding safety, harassment, unprofessional conduct, or insubordination.
Disqualification: Until claimant earns wages in two quarters totaling at least 35 times weekly benefit amount
Discharge for absenteeism: Discharge pursuant to bona fide written attendance policy (fault or no-fault).
Disqualification: Misconduct in connection with work
Drug test failure: Testing positive for illegal drugs on DOT-qualified drug screen conducted according to employer’s written drug policy.
Disqualification: Until claimant earns wages in two quarters totaling 35 times WBA AND passes DOT-qualified drug screen testing negative
Important: Poor performance alone is not misconduct unless employer proves performance deficiency was intentional.
3. Refusal of suitable work
Declining job offer meeting definition of suitable work without good cause.
Disqualification: Varies based on circumstances; may affect ongoing benefits
4. Failure to meet availability requirements
Not able or available for work due to:
- Attending school full-time without approved training exemption
- Incarceration
- Vacation or travel
- Unreasonable restrictions on work acceptance
- Medical condition preventing work without expected recovery
Disqualification: Until requirements met
5. Work search non-compliance
Failure to conduct required work search activities or maintain proper documentation.
Disqualification: Week(s) of non-compliance
6. Fraudulent claims
Providing false information or withholding material facts to obtain benefits.
Disqualification: Variable penalties including criminal prosecution; fraud of $1,000 or more results in 10-year disqualification
Administrative denial:
- Incomplete application information
- Failure to provide required documentation within specified timeframe
- Missed fact-finding interview without good cause
- Identity verification failure
- Non-response to agency requests for information
Source: Arkansas Code § 11-10-514 (disqualification provisions); § 11-10-516 (voluntary quit); § 11-10-518 (refusal of work)
Denial appeal information: https://dws.arkansas.gov/workforce-services/unemployment-2/appealing-ui-determination/
How to Appeal an Unemployment Decision in Arkansas
Appeal Deadlines (CRITICAL SECTION)
Filing deadline: 20 calendar days from mailing date of determination
CRITICAL: Appeals must be filed within 20 calendar days from the date the determination was mailed (shown on notice), NOT the date received by claimant.
Calculation example:
- Determination mailed: January 10, 2026
- Appeal deadline: January 30, 2026 (20 calendar days from mailing)
Postmark rule:
Appeals sent by mail must be postmarked on or before the 20-day deadline. Hand delivery must be received by deadline. Appeals may be filed online, by mail, or by fax.
Late appeals:
Appeals filed after 20-day deadline may be accepted only if Arkansas Appeal Tribunal or Board of Review determines late filing resulted from circumstances beyond appellant’s control. Claimant must request “Paulino hearing” to show good cause for late filing.
Source: Arkansas Code § 11-10-524 (appeal deadlines)
Appeal Filing Process
How to file appeal:
Online: Preferred method – fastest processing
Mail: Arkansas Appeal Tribunal
P.O. Box 8013
Little Rock, AR 72203
Fax: 501-682-7734
In-person: Arkansas Appeal Tribunal office or local Arkansas Workforce Center
Required information:
- Claimant full name
- Social Security number
- Claim or determination number (from notice being appealed)
- Mailing date of determination being appealed
- Clear statement of disagreement with decision
- Reason for appeal
- Claimant signature and date
- Current mailing address and phone number
Appeal letter format:
Appeals may be submitted using official Petition for Appeal form (preferred) or written letter containing required information. Letter must clearly state:
- Which determination is being appealed
- Why claimant disagrees with decision
- Facts supporting claimant’s position
Confirmation:
Arkansas Division of Workforce Services does not automatically send appeal confirmation. Claimants using mail may send certified mail with return receipt to document timely filing.
Source: Arkansas Division of Workforce Services appeals process
Official information: https://dws.arkansas.gov/workforce-services/unemployment-2/appealing-ui-determination/
Appeal Tribunal phone: 501-682-1063
Hearing Process
Hearing notification:
Notice of hearing mailed to all parties at least 10 days before scheduled hearing date, including:
- Date and time of hearing
- Hearing method (telephone, video, or in-person)
- Parties involved (claimant, employer, witnesses)
- Issues to be decided
- Rights and responsibilities
- Evidence submission instructions
Hearing format:
Type: Typically conducted by telephone; may be in-person or video based on circumstances
Hearing officer: Appeal Tribunal referee appointed by Arkansas Board of Review
Duration: Typically 15-30 minutes; complex cases may be longer
Recording: All hearings recorded for appeal purposes
Evidence submission:
Deadline: Submit documents at least 3 business days before hearing when possible
Method:
- Upload through Arkansas LAUNCH portal
- Mail to Appeal Tribunal
- Fax to 501-682-7734
- Email if directed by hearing officer
Requirement: Provide copies to all parties (employer and Arkansas Division of Workforce Services)
Accepted formats: Documents, photographs, employment records, correspondence, policies, timecards, medical records
Hearing procedures:
- Hearing opens – Hearing officer explains process, identifies parties, states issues
- Oath administered – All parties and witnesses sworn to tell truth
- Testimony taken – Each party presents case
- Claimant typically testifies first
- Employer presents case if participating
- Witnesses may testify
- Evidence reviewed – Documents submitted become part of record
- Questioning – Hearing officer and opposing party may ask questions
- Closing statements – Each party summarizes position
- Hearing concluded – Record closed
Representation:
Claimants may represent themselves or be represented by attorney or authorized agent. Representation is not required but may be helpful in complex cases.
Decision:
Written decision issued within 10-14 days after hearing and mailed to all parties. Decision includes:
- Findings of fact based on evidence
- Conclusions of law
- Decision (affirmed, reversed, modified, or remanded)
- Reasoning for decision
- Appeal rights to Board of Review
Decision becomes final unless appealed within 20 calendar days from mailing date.
Source: Arkansas Code § 11-10-524; Arkansas Board of Review Regulations Governing Employment Security Appeals
Hearing preparation guide: https://dws.arkansas.gov/workforce-services/unemployment-2/appealing-ui-determination/
Further Appeals
Second-level appeal – Board of Review:
Appeals of Appeal Tribunal decisions filed with Arkansas Board of Review:
Deadline: 20 calendar days from mailing date of Appeal Tribunal decision
Method: Written appeal to: Arkansas Board of Review
P.O. Box 2981
Little Rock, AR 72203
Phone: 501-683-4300
Review type: Record review based on Appeal Tribunal hearing record; typically no new hearing unless Board determines new evidence warrants additional hearing
Board composition: Three members representing labor, employers, and public
Decision timeline: Typically 30-60 days after appeal filed
Decision options:
- Affirm Appeal Tribunal decision
- Reverse Appeal Tribunal decision
- Modify Appeal Tribunal decision
- Remand to Appeal Tribunal for additional evidence or hearing
Judicial appeal – Arkansas Court of Appeals:
Final administrative decisions may be appealed to Arkansas Court of Appeals:
Deadline: 20 calendar days from Board of Review decision mailing date
Jurisdiction: Arkansas Court of Appeals
Filing: Petition for Review filed directly with court; claimant responsible for filing (not submitted through Arkansas Division of Workforce Services)
Representation: Legal counsel commonly retained for court appeals
Review type: Court reviews whether Board of Review decision was supported by substantial evidence and whether proper legal standards were applied
Note: Court generally does not hear new evidence; reviews administrative record only.
Source: Arkansas Code § 11-10-525 (Board of Review); § 11-10-528 (judicial review)
Board of Review: 501-683-4300
Unemployment Fraud, Penalties, and Overpayments
Fraud Definition and Examples
Fraud defined:
According to Arkansas Division of Workforce Services policy:
Unemployment Insurance fraud occurs when someone knowingly provides false information or withholds facts to obtain benefits for which they are not eligible.
Common fraud examples:
- Failing to report ALL gross earnings during week in which earned while certifying for benefits
- Providing false information about job separation reason
- Claiming benefits while incarcerated
- Using another person’s identity, name, or Social Security number
- Filing unemployment claim without person’s knowledge or consent
- Not reporting job offers refused
- Not reporting return to work
- Filing claims in multiple states simultaneously for same period
- Falsifying work search activities
- Continuing to claim after becoming ineligible
Source: Arkansas Division of Workforce Services fraud prevention information
Fraud definition: https://dws.arkansas.gov/workforce-services/unemployment/
Penalties for Fraud
Administrative penalties:
Claimants found to have committed fraud face mandatory penalties:
Repayment: 100% of fraudulently obtained benefits must be repaid
Additional penalties:
- Interest on unpaid balance
- Penalty assessment added to overpayment amount
- Disqualification from future benefits
- Offset of state and federal tax refunds
- Wage garnishment
- Collection agency referral
Fraud of $1,000 or more:
10-year disqualification from receiving unemployment benefits in Arkansas.
Criminal penalties:
Unemployment fraud is criminal offense under Arkansas law with potential for prosecution:
Criminal charges: Theft by deception, forgery, identity theft (depending on fraud type)
Penalties upon conviction:
- Criminal fines
- Restitution payments
- Potential jail time depending on amount and circumstances
- Criminal record
Source: Arkansas law regarding unemployment fraud penalties
Report fraud hotline: 501-682-1058
Online fraud reporting: https://dws.arkansas.gov/
Non-Fraud Overpayments
Overpayment without fraud:
Overpayments may occur without fraudulent intent due to:
- Agency error in processing claim or payments
- Delayed employer information affecting eligibility
- Reversed determination on appeal
- Good faith mistake by claimant
- Failure to report income due to misunderstanding (not intentional)
Repayment obligation:
Non-fraud overpayments must be repaid in full. Arkansas does not typically assess additional penalties or interest for non-fraud overpayments.
Waiver availability:
Arkansas may waive non-fraud overpayments in limited circumstances:
- Overpayment was not claimant’s fault
- Claimant had no knowledge overpayment occurred
- Repayment would cause undue financial hardship
- Overpayment resulted solely from agency error
Waiver is not automatic; claimant must request and demonstrate eligibility.
Repayment options:
- Lump sum payment: Pay overpayment in full immediately
- Payment plan: Monthly installment payments over time (typically up to 12 months)
- Offset from future benefits: If receiving current unemployment benefits, overpayment may be deducted from weekly payments
- Federal/state tax refund intercept: Overpayment debt may be collected from income tax refunds
- Wage garnishment: If repayment arrangements not made, wages may be garnished
Claimants contact Arkansas Division of Workforce Services immediately upon receiving overpayment notice to arrange repayment.
Source: Arkansas Code provisions regarding overpayment recovery
Overpayment information: https://dws.arkansas.gov/
UI Hotline: 1-844-908-2178
Taxation of Unemployment Benefits in Arkansas
Federal Tax Treatment
Federal taxation:
Unemployment benefits are taxable income under federal law (26 U.S.C. § 85). All unemployment compensation must be reported on federal income tax return.
Form 1099-G:
Arkansas Division of Workforce Services issues Form 1099-G by January 31 each year showing:
- Box 1: Total unemployment compensation paid during tax year
- Box 4: Federal income tax withheld (if claimant elected withholding)
Withholding option:
Claimants may request federal income tax withholding at 10% of weekly benefit amount.
How to elect withholding:
- Select withholding option when filing initial claim through Arkansas LAUNCH
- Change withholding election by contacting UI Hotline at 1-844-908-2178
- Withholding election may be changed one time during benefit year
Timing of withholding:
Federal tax withholding (if elected) is deducted AFTER deductions for:
- Unemployment insurance overpayments
- Child support obligations
- Other amounts required to be withheld under Arkansas law
Source: IRS Publication 525; 26 U.S.C. § 85
IRS unemployment information: https://www.irs.gov/individuals/employees/unemployment-compensation
State Tax Treatment
Arkansas taxation:
Unemployment benefits ARE subject to Arkansas state income tax. Beginning with payments issued in 2018, unemployment compensation must be reported on Arkansas state income tax return.
Arkansas withholding:
Arkansas offers state income tax withholding option for unemployment benefits. Claimants may elect Arkansas state withholding when filing claim or by contacting UI Hotline.
Form 1099-G reporting:
Form 1099-G issued by Arkansas Division of Workforce Services also shows Arkansas state tax withheld if elected.
Source: Arkansas Department of Finance and Administration; Arkansas income tax provisions
Confirmed accurate January 31, 2026
Form 1099-G Access and Corrections
Form 1099-G distribution:
Arkansas Division of Workforce Services issues Form 1099-G by January 31 each year.
Access methods:
- Mailed to address on file with Arkansas Division of Workforce Services
- Online through Arkansas LAUNCH portal
- By phone request to UI Hotline: 1-844-908-2178
Incorrect 1099-G:
If Form 1099-G shows incorrect amounts or reports benefits not received:
Identity theft: If Form 1099-G shows benefits claimant did not receive, claimant may be victim of unemployment fraud/identity theft.
Steps to take:
- Contact Arkansas Division of Workforce Services immediately: 1-844-908-2178
- Report fraud using online reporting form
- Request corrected Form 1099-G
- File police report if identity theft suspected
- Do NOT file taxes using incorrect Form 1099-G until corrected form received
Other errors: If amounts are incorrect due to agency error, contact UI Hotline to request corrected form before filing tax return.
Source: Arkansas Division of Workforce Services tax information
Form 1099-G information: https://dws.arkansas.gov/workforce-services/unemployment/
Fraud reporting: 501-682-1058
Special Unemployment Programs in Arkansas
Currently Active Programs (2026)
Extended Benefits (EB)
Program status (2026): Inactive
Extended Benefits provide additional weeks of unemployment compensation when Arkansas unemployment rate meets federal trigger criteria under the federal-state Extended Benefits program.
Trigger requirements:
Arkansas Extended Benefits activate when:
- Insured Unemployment Rate (IUR) exceeds 5% AND is at least 120% of average for same period in prior two years, OR
- Total Unemployment Rate (TUR) exceeds 6.5% AND is at least 110% of average for same period in prior two years
Additional weeks available: Up to 13 weeks beyond standard benefit duration
Eligibility requirements:
During Extended Benefits period, claimants must:
- Have exhausted regular unemployment benefits
- Continue to meet all regular eligibility requirements
- Actively seek work
- Not be disqualified for voluntary quit, misconduct, or refusal of suitable work (unless disqualification satisfied with reemployment)
Current status verification:
IUR/TUR rates: Check current trigger status at https://oui.doleta.gov/unemploy/eb.asp
Last checked: January 31, 2026
Status: Extended Benefits not triggered; regular benefits only available
Source: Arkansas Code § 11-10-533 et seq. (Extended Benefits); federal Extended Unemployment Compensation Act (EUCA)
Federal EB information: https://oui.doleta.gov/unemploy/eb.asp
Shared Work Program
Shared Work program status: Active
Arkansas Shared Work program allows employers to reduce employee hours instead of conducting layoffs, with employees receiving partial unemployment benefits for reduced hours.
How Shared Work operates:
Employers submit Shared Work plan to Arkansas Division of Workforce Services proposing to reduce hours for group of employees rather than laying off workers. If approved, affected employees:
- Continue working reduced hours (at least 10% reduction, up to 60% reduction)
- Receive partial unemployment benefits for lost hours
- Maintain employment relationship and benefits
Employer requirements:
To participate in Shared Work program:
- Submit written Shared Work plan for approval
- Reduce normal weekly hours by at least 10% for affected employees
- Apply reduction to entire unit of employees or specific department
- Maintain health insurance and retirement benefits for participating employees
- Cannot reduce hours more than 60%
Employee eligibility:
Employees participating in Shared Work must:
- Be regularly employed by employer with approved plan
- Be monetarily eligible for regular unemployment insurance benefits
- Not have exhausted regular benefit entitlement
- File claim and meet regular eligibility requirements
Employee benefits during Shared Work:
Participating employees:
- Receive Shared Work unemployment benefits equal to percentage of hours reduced multiplied by regular weekly benefit amount
- Need NOT be available for work other than with Shared Work employer
- Need NOT conduct active work search
- Need NOT apply for or accept work with other employers
Example:
- Employee normally works 40 hours per week
- Hours reduced to 28 hours (30% reduction)
- Regular WBA if fully unemployed: $300
- Shared Work benefit: $300 × 30% = $90 per week
- Total compensation: Regular wages for 28 hours + $90 Shared Work benefit
Benefit duration:
Shared Work benefits payable for maximum of 25 weeks, whether consecutive or not, during benefit year. Shared Work benefits count toward maximum benefit amount for regular claim.
Waiting week:
Claimants must serve one-week waiting period before Shared Work benefits payable, same as regular unemployment insurance.
Source: Arkansas Code § 11-10-601 et seq. (Shared Work provisions)
Employer Shared Work information: https://dws.arkansas.gov/workforce-services/unemployment/employer-ui-information/shared-work-program/
Trade Adjustment Assistance (TAA)
TAA program: Active (federal program)
Trade Adjustment Assistance provides benefits and services to workers who lost employment due to foreign trade.
Eligibility:
Workers may qualify for TAA if:
- Employer certified by U.S. Department of Labor as trade-affected
- Job loss or reduced hours resulted from foreign competition or shift of production outside United States
- Member of group of workers covered by certification
Benefits available:
TAA participants may receive:
- Extended unemployment benefits beyond regular state benefits
- Job training funding for retraining in new occupation
- Job search allowances for seeking work outside commuting area
- Relocation allowances if job requires relocation
- Alternative/RTAA (Reemployment Trade Adjustment Assistance) for older workers
Arkansas TAA services:
Arkansas Division of Workforce Services coordinates TAA services through Arkansas Workforce Centers.
TAA coordinator contact:
Contact local Arkansas Workforce Center or UI Hotline: 1-844-908-2178
Source: Trade Act of 1974, 19 U.S.C. § 2271
Federal TAA information: https://www.dol.gov/agencies/eta/tradeact
Disaster Unemployment Assistance (DUA)
DUA availability: Available during federally declared disasters only
Disaster Unemployment Assistance provides temporary benefits to individuals who lost employment due to major disaster and are not eligible for regular unemployment insurance.
Eligibility:
DUA available to individuals who:
- Lost employment as direct result of federally declared major disaster
- Are not eligible for regular state unemployment insurance
- Cannot work due to disaster-related injury
- Cannot reach workplace due to disaster
- Were scheduled to start work but job no longer exists due to disaster
- Became breadwinner because head of household died in disaster
Activation:
DUA activated only when President declares major disaster and approves DUA for affected area. Not automatically available for all disasters.
Application:
When DUA activated, applications filed through Arkansas Division of Workforce Services using special DUA process announced at time of disaster.
Duration: Up to 26 weeks of DUA benefits
Source: Robert T. Stafford Disaster Relief and Emergency Assistance Act, 42 U.S.C. § 5177
FEMA DUA information: https://www.fema.gov/assistance/individual/program
Unemployment Compensation for Federal Employees (UCFE)
Program status: Active (administered by state, funded federally)
UCFE provides unemployment benefits to former federal civilian employees who lost employment through no fault of their own.
Coverage:
Federal civilian employees separated from federal government employment file UCFE claims administered by state where their last official duty station located.
Benefits:
UCFE benefits mirror regular Arkansas unemployment benefits:
- Maximum weekly benefit: $451
- Minimum weekly benefit: $81
- Same eligibility requirements as regular state UI
- Same filing and certification procedures
Filing:
Federal employees file UCFE claims through same Arkansas LAUNCH system as regular unemployment claims, selecting federal employee option.
Cost:
Federal government reimburses state dollar-for-dollar for UCFE benefits paid; no state trust fund impact.
Source: 5 U.S.C. § 8501 et seq.
Federal worker resources: https://dws.arkansas.gov/workforce-services/unemployment-2/federal-worker-resources/
Unemployment Compensation for Ex-Servicemembers (UCX)
Program status: Active (administered by state, funded federally)
UCX provides unemployment benefits to ex-military personnel separated from armed forces.
Eligibility:
Ex-servicemembers recently separated from active duty in armed forces may qualify for UCX benefits using military wages to establish claim.
Military wages:
Military service wages treated as covered employment for UCX purposes. Claimants use military pay during base period to qualify.
Filing:
Ex-servicemembers file through Arkansas LAUNCH system, providing DD Form 214 (Certificate of Release or Discharge from Active Duty).
Source: 5 U.S.C. § 8521 et seq.
UCX information: https://oui.doleta.gov/unemploy/uifactsheet.asp
Context: Arkansas Compared to National Benchmarks
Arkansas benefit levels in national context (2026):
- Maximum WBA: $451 (ranks approximately 30th of 50 states)
- Duration: Up to 20 weeks (below national norm of 26 weeks in most states)
- Unique features:
- Shared Work program available to employers
- Variable duration (12-20 weeks) based on base period wages
- One of lower maximum weekly amounts nationally
National range:
- Highest maximum WBA: Massachusetts ($1,015)
- Lowest maximum WBA: Mississippi ($235)
- Most common duration: 26 weeks
- Arkansas duration: 12-20 weeks (shorter than most states)
For comprehensive state-by-state comparisons:
U.S. DOL State UI Comparison: https://oui.doleta.gov/unemploy/comparison/
Source: U.S. Department of Labor, Comparison of State UI Laws 2026
Resources
Arkansas unemployment resources:
Arkansas Division of Workforce Services
Phone: 1-844-908-2178 (UI Hotline)
Hours: Monday-Friday, 8:00 AM – 3:30 PM Central
Website: https://dws.arkansas.gov/
Online claims portal (Arkansas LAUNCH)
Website: https://www.ezarc.adws.arkansas.gov/home
Available: 24/7 online access
Arkansas Appeal Tribunal
Phone: 501-682-1063
Mailing: P.O. Box 8013, Little Rock, AR 72203
Fax: 501-682-7734
Arkansas Board of Review
Phone: 501-683-4300
Mailing: P.O. Box 2981, Little Rock, AR 72203
Fraud reporting
Phone: 501-682-1058
Website: https://dws.arkansas.gov/ (online fraud reporting form)
ArkLine (weekly certification by phone)
Phone: 501-907-2590
Arkansas Workforce Centers
Locations: https://dws.arkansas.gov/workforce-services/arkansas-workforce-centers/
Services: In-person assistance, computer access, job search resources
Employer services
Phone: Contact local office
Website: https://dws.arkansas.gov/workforce-services/unemployment-2/employer-ui-information/
Federal resources:
U.S. Department of Labor
Purpose: Federal UI oversight and information
Website: https://www.dol.gov/agencies/eta/unemployment-insurance
CareerOneStop
Purpose: Job search resources, career exploration
Website: https://www.careeronestop.org/
IRS
Purpose: Tax information for unemployment benefits
Website: https://www.irs.gov/individuals/employees/unemployment-compensation
Source: Official government websites
Frequently Asked Questions: Arkansas Unemployment Benefits 2026
What are unemployment benefits in Arkansas?
Unemployment benefits in Arkansas provide temporary income replacement for workers who lose employment through no fault of their own. The program is funded by employer taxes and administered by Arkansas Division of Workforce Services. Benefits provide partial wage replacement while claimants search for new employment.
How much can I receive in unemployment benefits in Arkansas?
Weekly benefit amounts range from $81 to $451 per week. The amount is calculated as 1/26th of your highest quarter wages in the base period. Total benefits available range from approximately $972 to $9,020 depending on your weekly benefit amount and duration (12-20 weeks).
How long does it take to get unemployment benefits in Arkansas?
After filing initial claim and serving the one-week waiting period, first payment typically arrives 2-3 weeks from filing date if no eligibility issues exist. Processing time varies based on whether investigation of separation reason or other issues is required. Claimants must file weekly certifications to receive benefits.
Can I work part-time and still receive unemployment in Arkansas?
Yes, claimants working part-time may receive reduced unemployment benefits. Arkansas disregards 40% of your weekly benefit amount when calculating partial benefits. Earnings above this disregard amount reduce benefits. All earnings must be reported for the week work is performed.
What disqualifies you from unemployment in Arkansas?
Common disqualifications include voluntary quit without good cause, discharge for misconduct, refusal of suitable work, failure to meet work search requirements, and not being able and available for work. Specific disqualification periods vary based on reason. Fraud results in severe penalties including potential 10-year disqualification for fraud of $1,000 or more.
How do I file for unemployment in Arkansas?
File online through Arkansas LAUNCH at https://www.ezarc.adws.arkansas.gov/home. The online system is available 24/7. You will need Social Security number, driver’s license, employment history for past 18 months, and employer contact information. Filing takes approximately 30 minutes. Present valid ID at Arkansas Workforce Center after filing.
Are unemployment benefits taxable in Arkansas?
Yes, unemployment benefits are taxable for both federal and Arkansas state income tax purposes. You may elect to have 10% withheld for federal income tax. Arkansas also offers state tax withholding. You will receive Form 1099-G by January 31 showing total benefits paid and taxes withheld.
How do I appeal an unemployment denial in Arkansas?
File appeal within 20 calendar days from the mailing date (not receipt date) of the determination. Appeals may be filed online, by mail to Arkansas Appeal Tribunal (P.O. Box 8013, Little Rock, AR 72203), or by fax to 501-682-7734. Include your name, Social Security number, claim number, and reason for disagreement. You will receive hearing notice with date and time for telephone hearing.
How many job contacts do I need to make each week in Arkansas?
Arkansas Division of Workforce Services determines the specific number of required job contacts and communicates this requirement to claimants when they file. Requirements vary based on individual circumstances and labor market. All claimants must register for work and actively seek employment unless exempt due to temporary layoff with recall, union hiring hall, or approved training.
Can I receive unemployment if I quit my job in Arkansas?
You may receive benefits after quitting only if you had good cause related to work conditions or employer actions. Good cause includes dangerous working conditions, sexual harassment, constructive discharge, or certain compelling personal reasons like domestic violence or medical necessity. Quitting for personal convenience or to attend school typically does not qualify. Arkansas Division of Workforce Services makes determination based on specific circumstances.
What is the base period for Arkansas unemployment?
The base period is the first four of the last five completed calendar quarters before you file your claim. For example, if you file in January 2026, your base period is October 2024 through September 2025. You must have wages in at least two quarters and total earnings of at least 35 times your weekly benefit amount.
Do I have to pay back unemployment benefits in Arkansas?
You must repay benefits if you received overpayment due to fraud, agency error, or eligibility change. Fraud overpayments include penalties and may result in criminal charges. Non-fraud overpayments must be repaid but typically without penalties. Contact Arkansas Division of Workforce Services immediately if you receive overpayment notice to arrange repayment.