🇳🇱 Netherlands LAW – 2026 UPDATE

Netherlands Remote Work Laws 2026

⚠️Informational only — not legal or tax advice.

Last Updated: December 2025
Applicable Period: 2026 tax year and current employment regulations
Key Characteristic: Employers with remote workers physically located in Netherlands

Netherlands Remote work laws 2026

Table of Contents

Overview of Remote Work in the Netherlands

The Netherlands has generally established a progressive and flexible framework governing remote work arrangements, widely recognized as one of Europe’s leaders in telework adoption. According to the Centraal Bureau voor de Statistiek (CBS), approximately 52% of employees worked from home either sometimes or most of the time as of 2023, representing over 5 million workers and placing the Netherlands among the highest in the European Union.

Current State (2026)

Legislative status: The Netherlands operates under a comprehensive framework combining statutory rights and employer flexibility.

Primary legislation:

  • Wet flexibel werken (Flexible Working Act), effective January 1, 2016
  • Amendments effective August 1, 2022
  • Proposed “Wet werken waar je wilt” (Working Where You Want Act), adopted by House of Representatives July 5, 2022

Key characteristics:

  • Right to request remote work: Yes – legally enforceable for eligible employees
  • Written agreement requirement: Generally recommended, may be required for documentation
  • Equipment provision: Not legally mandated but may be customary practice
  • Expense reimbursement: Not legally required; generally governed by individual or collective agreements
  • Right to disconnect: Not codified in statute; protected through working time regulations
  • Maximum remote work percentage: Generally no statutory limit; subject to mutual agreement
  • Works council involvement: May be required for policy changes under co-determination law

Administering authority: Ministerie van Sociale Zaken en Werkgelegenheid (Ministry of Social Affairs and Employment) Contact: Public Information Service – Weekdays 08:00-20:00 Website: https://www.government.nl/ministries/ministry-of-social-affairs-and-employment

Labor Inspectorate: Nederlandse Arbeidsinspectie (Netherlands Labour Authority) Website: https://www.nllabourauthority.nl/

Adoption Statistics

According to CBS and Eurostat, as of the most recent data:

  • 52% of employees worked from home sometimes or most of the time in 2023 (CBS)
  • The Netherlands leads the EU in remote work prevalence
  • Industries with highest adoption: Finance, IT, creative professions, linguistic services
  • Regional variations: Higher adoption in urban areas and among knowledge workers
  • Age distribution: Workers aged 25-54 generally show highest remote work rates
  • Lower rates observed among workers under 25 and over 65

Source: CBS (Centraal Bureau voor de Statistiek), March 2024 URL: https://www.cbs.nl/en-gb/news/2024/11/over-half-of-dutch-people-work-from-home-sometimes

EU Comparison: According to Eurostat data from 2023, the Netherlands ranks first among EU member states for remote work prevalence, significantly above the EU average of approximately 8.9% working from home regularly.

Legislative Evolution

1950: Works Councils Act (Wet op de ondernemingsraden) adopted, establishing co-determination framework

2002: European Framework Agreement on Telework influences Dutch practice

2016: Flexible Working Act (Wet flexibel werken) enacted, replacing Working Hours Adjustment Act

  • Established right to request adjustments to working hours, working time, and workplace
  • Applied to employers with 10 or more employees
  • Reduced eligibility period to 26 weeks of employment

2020: COVID-19 emergency measures led to widespread adoption of remote work arrangements

July 5, 2022: House of Representatives adopted amended “Working Where You Want Act” legislative proposal

  • Aimed to strengthen employee right to request remote work within EU
  • Modified employer’s grounds for refusal to reasonableness and fairness test
  • Pending Senate approval as of 2026

August 1, 2022: Amendments to Flexible Working Act implementing EU Directive on Transparent and Predictable Employment Conditions

  • Expanded employer information obligations
  • Introduced right to request more predictable and secure employment conditions
  • Enhanced protections for flexible workers

2023-2025: Continued high adoption rates post-pandemic, with hybrid work becoming dominant model

EU Directive Context

The Netherlands implements remote work frameworks in accordance with:

Working Time Directive (2003/88/EC): Implemented through Arbeidstijdenwet (Working Hours Act), establishing maximum working hours and minimum rest periods

Framework Agreement on Telework (2002): While not directly transposed into legislation, principles generally inform Dutch practice and collective bargaining agreements

EU Directive on Transparent and Predictable Employment Conditions (2019/1152): Transposed through amendments to Wet flexibel werken effective August 1, 2022

Proposed EU Telework Directive (under consultation): The Netherlands generally maintains a position supportive of flexible working arrangements while balancing employer operational needs

International Comparisons

Compared to other European countries, the Netherlands’ approach is generally considered highly flexible and worker-supportive while maintaining employer operational discretion.

Key differentiators:

  • Highest EU prevalence: 52% remote work participation rate significantly exceeds EU average
  • Balanced approach: Statutory right to request combined with employer ability to refuse for reasonable business grounds
  • Strong co-determination: Works council involvement in policy changes distinguishes Dutch system
  • Pre-pandemic foundation: Already had 28% remote work rate before COVID-19, indicating cultural acceptance
  • No specific remote work costs mandate: Unlike Spain and Portugal, Netherlands does not legally require equipment provision or expense reimbursement

Regulatory Approach

The Netherlands’ framework generally reflects a balanced and flexible philosophy, typically characterized by:

Employee empowerment: Statutory right to request workplace adjustments after 26 weeks of employment enables workers to initiate conversations about remote work

Employer discretion: Employers generally retain ability to refuse requests based on reasonable business grounds, avoiding rigid mandates

Co-determination emphasis: Works council involvement in policy development ensures employee voice in collective matters while preserving individual negotiation

Mutual agreement focus: Remote work arrangements typically established through bilateral negotiation rather than unilateral imposition

Integration with working time law: Remote workers subject to same health, safety, and working time protections as on-site workers

Trust-based culture: Dutch workplace culture generally emphasizes results over presence, facilitating remote work adoption

Sources:

  • Ministry of Social Affairs and Employment policy documents
  • CBS labor market statistics
  • Eurostat telework data
  • EU legislation and directives

Primary Legislation

1. Wet flexibel werken (Flexible Working Act)

Full title: Wet flexibel werken / Flexible Working Act Initial effective date: January 1, 2016 Last amended: August 1, 2022 (implementing EU Directive 2019/1152)

Official text: Available through Dutch government legislative database URL: https://wetten.overheid.nl/ (search “Wet flexibel werken”)

Scope: According to the Act, employees have the right to request adjustments to their working hours, working times, and workplace after 26 weeks of employment with an employer having 10 or more employees.

Key provisions:

  • Article 2: Right to request adjustment of working hours, working times, and place of work
  • Article 2a (added 2022): Right to request more predictable and secure employment conditions
  • Eligibility: Employees employed for at least 26 weeks
  • Employer size threshold: 10 or more employees (smaller employers must establish arrangements)
  • Request process: Written request at least two months before desired start date
  • Employer response: Must respond at least one month before proposed start date
  • Frequency: Generally one request per year, unless unforeseen circumstances justify second request
  • Grounds for refusal: For working hours/times – substantial business or service interests; for workplace – reasonableness and fairness assessment under proposed amendments

2. Arbeidstijdenwet (Working Hours Act)

Full title: Arbeidstijdenwet (ATW) / Working Hours Act Implementing regulation: Arbeidstijdenbesluit (ATB) / Working Hours Decree

Relevant provisions for remote workers:

  • Maximum working hours: 12 hours per day, 60 hours per week (exceptional), average 48 hours per week over 16-week period
  • Daily rest: 11 consecutive hours per 24-hour period (may be reduced to 8 hours in exceptional circumstances)
  • Weekly rest: 36 consecutive hours per 7-day period
  • Breaks: 30 minutes for shifts over 5.5 hours; 45 minutes for shifts over 10 hours
  • Night work: Maximum 10 hours per shift when working between 00:00 and 06:00
  • Sunday work: Must be agreed in contract; minimum 13 free Sundays per year

Application to remote workers: According to Netherlands Labour Authority guidance, working time rules generally apply identically to remote workers and on-site workers.

Official source: Netherlands Labour Authority URL: https://www.nllabourauthority.nl/topics/working-hours-and-rest-breaks


3. Arbeidsomstandighedenwet (Working Conditions Act)

Full title: Arbeidsomstandighedenwet / Working Conditions Act Year: 1998 (with subsequent amendments)

Remote work relevance: According to the Act, employers have a general duty to ensure health, safety, and welfare of all employees, including those working remotely.

Core provisions applicable to remote work:

  • Article 3: General duty of care requiring employer to implement policy for safe and healthy working conditions
  • Risk assessment: Employer must assess and address workplace risks, including home workspaces
  • Working conditions service: Employers required to engage certified occupational health and safety services
  • Reintegration: Provisions for supporting sick employees’ return to work apply to remote workers

Inspection authority: Inspectie SZW (Netherlands Labour Authority) enforces compliance


Secondary Legislation and Regulations

Implementing regulations:

  • Arbeidstijdenbesluit (ATB): Provides exceptions and sector-specific modifications to Working Hours Act
  • Transport-specific ATB: Separate working hours regulations for inland waterway shipping, aviation, rail, road transport, maritime shipping, and deep sea fishing

Ministerial guidance:

  • Ministry of Social Affairs and Employment publishes guidance documents on flexible working arrangements
  • Netherlands Labour Authority provides practical guidance on working hours compliance
  • Autoriteit Persoonsgegevens (Dutch DPA) issues guidance on employee monitoring and data protection

Related Legislation

Data Protection:

Algemene verordening gegevensbescherming (AVG) / General Data Protection Regulation (GDPR)

  • EU Regulation 2016/679 directly applicable in Netherlands
  • Uitvoeringswet Algemene verordening gegevensbescherming (UAVG): Dutch GDPR Implementation Act provides national specifications

Key provisions for remote work:

  • Article 6 GDPR: Legal basis required for processing employee personal data, including monitoring
  • Article 88 GDPR: Member states may provide specific rules for processing in employment context
  • Necessity principle: Monitoring must be necessary and proportionate to legitimate business interest
  • Transparency: Employees must be informed about data processing activities
  • Works council consent: Required under Article 27 WOR for monitoring systems

Enforcement: Autoriteit Persoonsgegevens (Dutch Data Protection Authority) URL: https://www.autoriteitpersoonsgegevens.nl/


Occupational Health and Safety:

  • Arbeidsomstandighedenwet: Framework law requiring safe working conditions for all employees
  • Arbobesluit: Working Conditions Decree providing detailed requirements
  • Arboregeling: Working Conditions Regulation with technical specifications

Working Time:

  • Arbeidstijdenwet: Establishes maximum hours and minimum rest periods
  • Arbeidstijdenbesluit: Sector-specific exceptions and modifications

Co-determination:

  • Wet op de ondernemingsraden (WOR) / Works Councils Act: Establishes works council rights and employer consultation obligations
  • Article 27 WOR: Works council consent required for regulations concerning working conditions, including remote work policies
  • Article 25 WOR: Works council advice required for significant organizational changes

Anti-Discrimination:

  • Algemene wet gelijke behandeling (AWGB) / Equal Treatment Act: Prohibits discrimination on various grounds
  • Remote work implications: Employers generally may not treat remote workers less favorably than on-site workers without objective justification

Case Law and Precedents

The Netherlands follows a civil law system where case law is not binding precedent but may provide persuasive authority for interpreting legislation.

Significant court decisions include:

Amsterdam District Court – Remote Work Policy and Works Council Consent (2024/2025)

  • Issue: Whether employer could unilaterally reduce remote working days from current practice to maximum two days per week
  • Holding: Court ruled works council has prior consent right under Article 27(1) WOR because remote work policies constitute regulations concerning working conditions
  • Reasoning: Working conditions fundamentally differ between home and office work, affecting commute, flexibility, work environment, and work-life balance
  • Significance: Establishes that changes to remote work arrangements may require works council consent, not merely consultation

BAG (Federal Labour Court – Germany, influential in Netherlands) – Alternating Teleworking (October 20, 2021 – 7 ABR 34/20)

  • Issue: Whether terminating telework arrangement requiring return to office full-time constitutes a “transfer” requiring works council consent
  • Holding: Termination of alternating telework requiring exclusive office work constitutes a transfer
  • Significance: Informs Dutch interpretation that significant workplace location changes may require employee and works council consultation

Utrecht District Court – Rijkswaterstaat Roster Guidelines (2023-2024)

  • Issue: Works council’s authority to challenge incorrect application of roster guidelines
  • Holdings: Multiple rulings addressing works council duty of care (Article 28 WOR) and consent rights (Article 27 WOR)
  • Significance: Emphasizes importance of timely information sharing and mutual respect in co-determination process

Official Guidance Documents

Ministry of Social Affairs and Employment publications:

Netherlands Labour Authority resources:

Autoriteit Persoonsgegevens (Dutch DPA) publications:

Kamer van Koophandel (Chamber of Commerce) resources:

Model agreements/templates:

  • Employers and works councils may develop organization-specific agreements
  • Collective bargaining agreements in various sectors may provide model provisions
  • No official government-mandated template currently exists

Works Council Framework

Wet op de ondernemingsraden (WOR) / Works Councils Act

Applicability: Employers with 50 or more employees generally must establish works council

Matters requiring works council involvement in remote work context:

Consent required (Article 27 WOR):

  • Regulations concerning working conditions (including remote work policies)
  • Regulations for monitoring or checking attendance, behavior, or performance
  • Pension schemes, profit-sharing, and savings schemes
  • Working hours arrangements
  • Health and safety regulations

Advice required (Article 25 WOR):

  • Significant organizational changes
  • Major economic decisions affecting employment
  • Large-scale changes to working arrangements

Information rights (Article 31 WOR):

  • Regular financial and operational information
  • Consultation at least twice yearly on general business operations

Consequences of non-compliance:

  • Decisions taken without required consent may be invalid
  • Works council may appeal to Enterprise Court (Ondernemingskamer)
  • Court may order employer to reverse implemented changes
  • Employer may face obligation to restart consultation process

Recent developments: Amsterdam District Court 2024/2025 ruling strengthened works council consent rights regarding remote work policy changes.


Collective Bargaining Framework

Collectieve arbeidsovereenkomst (CAO) / Collective Labor Agreement

Coverage: Approximately 70-80% of Dutch employees may be covered by sector or company-level CAOs

Potential remote work provisions in CAOs:

  • Enhanced rights to request flexible working beyond statutory minimum
  • Specific equipment provision requirements
  • Expense reimbursement frameworks
  • Remote work eligibility criteria
  • Health and safety standards for home workspaces
  • Training and support provisions

Relationship to statutory law: CAO provisions may provide more favorable terms than statutory minimum; less favorable terms generally invalid unless specifically permitted

Major sectors with CAO coverage:

  • Healthcare
  • Education
  • Construction
  • Retail
  • Finance
  • IT and telecommunications
  • Government and public sector

Source: Stichting van de Arbeid (Labour Foundation) coordinates social partners URL: https://www.stvda.nl/


EU Law Integration

EU Directives transposed:

  • Directive 2003/88/EC (Working Time Directive): Transposed via Arbeidstijdenwet
  • Directive 2019/1152 (Transparent and Predictable Employment Conditions): Transposed via August 1, 2022 amendments to Wet flexibel werken
  • Regulation 2016/679 (GDPR): Directly applicable; supplemented by UAVG

CJEU case law applicability:

C-55/18 (CCOO v. Deutsche Bank): Established employer obligation to implement objective time recording system

  • Impact on Netherlands: Reinforced importance of working hours documentation
  • Implementation: While not creating standalone recording mandate, supports enforcement of Arbeidstijdenwet limits

C-sued: Various GDPR-related decisions inform Dutch interpretation of employee monitoring limits


Hierarchy of Norms

In the Netherlands, the legal hierarchy for remote work generally operates as follows:

  1. EU Regulations (directly applicable, including GDPR)
  2. Dutch Constitution (Grondwet) – limited employment-specific provisions
  3. EU Directives (as transposed into Dutch law)
  4. National statutes (including Wet flexibel werken, Arbeidstijdenwet, Arbeidsomstandighedenwet, WOR)
  5. Government regulations and decrees (including Arbeidstijdenbesluit)
  6. Collective bargaining agreements (CAOs)
  7. Works council agreements
  8. Individual employment contracts
  9. Employer policies and handbooks

Guiding principle: Gunstigheidsbeginsel (favor principle) – Generally, the provision most favorable to the employee applies, though exceptions exist for provisions where law explicitly prohibits derogation.


Pending Legislation

Under consideration (as of December 2025):

“Wet werken waar je wilt” (Working Where You Want Act)

  • Status: Adopted by House of Representatives (Tweede Kamer) on July 5, 2022; pending Senate (Eerste Kamer) approval
  • Purpose: Strengthen employee right to request remote work within EU
  • Key changes:
    • Modifies employer refusal test from “substantial business or service interest” to “reasonableness and fairness” balancing
    • Requires employers to weigh employee interests against business operational needs
    • Makes refusing workplace adjustment requests more difficult
  • Timeline: Senate approval timing uncertain as of December 2025

EU proposals affecting Netherlands:

  • Proposed EU Platform Work Directive: May impact classification of remote platform workers
  • EU discussions on right to disconnect: May influence future Dutch legislation or CAO provisions
  • EU AI Act: May affect employee monitoring technologies used for remote workers

Legislative Resources

Official sources:

English translations:

  • Many key statutes available in English through government websites
  • SER (Social and Economic Council) provides English translation of Works Councils Act
  • URL: https://www.ser.nl/ (search for English publications)

Note: For legal accuracy and official interpretation, always consult original Dutch language versions published in official government sources. English translations are provided for practical purposes and generally have no legal force.

Definition and Scope of Remote Work

Statutory Definition

The Wet flexibel werken defines the scope through the concept of “place of work” (plaats waar de arbeid wordt verricht). According to the Act, employees may request adjustment of the workplace, defined as “any agreed place which is or usually is used by the employee in connection with the performance of work.”

While the Act does not provide a comprehensive statutory definition of “remote work” or “telework” as distinct legal categories, it encompasses work performed at locations other than the employer’s standard premises, most commonly the employee’s home.

Source: Wet flexibel werken, Article 2 URL: https://wetten.overheid.nl/

Practical interpretation: According to guidance from the Kamer van Koophandel (Chamber of Commerce), remote work generally includes arrangements where employees perform work outside the employer’s premises on a regular basis, typically using information and communication technology.


Key Elements of Remote Work Arrangements

The legal framework generally encompasses work arrangements that include:

1. Performed outside employer premises

Interpretation: According to common practice and legal interpretation, “outside employer premises” typically includes:

May include:

  • Employee’s home/residence (most common)
  • Co-working spaces
  • Third-party locations with appropriate work facilities
  • Mobile work (though this may have different treatment)
  • Work from locations within the European Union (under proposed legislation)

Generally excludes:

  • Client sites where employee regularly performs duties (typically considered field work or secondment)
  • Employer’s satellite offices or branch locations
  • Business travel or temporary assignments

2. Regular or occasional basis

“Regular” interpretation: The Wet flexibel werken applies to requests for ongoing workplace adjustments. While no specific threshold defines “regular,” practice suggests:

  • Systematic pattern of remote work (e.g., specific days per week)
  • Arrangement continuing over extended period
  • Not merely occasional or ad-hoc remote work days

“Occasional” remote work: Ad-hoc work-from-home days (e.g., single day for appointment, emergency childcare) may not trigger formal request process but generally permitted at employer discretion.

3. Use of information and communication technology

The framework generally contemplates remote work involving ICT tools, though this is not an absolute statutory requirement.

Typical ICT includes:

  • Computer and internet connection
  • Telephone and video conferencing tools
  • Email and collaboration software
  • Virtual private network (VPN) for secure access
  • Cloud-based applications and file systems

Source: CBS definition references teleworkers as having “access to the information and communication technology (ICT) of the company.”


Types of Remote Work Arrangements

Dutch law and practice generally recognize various forms of remote work, though the Wet flexibel werken treats adjustment requests uniformly:

Full-time remote work (100% remote)

  • Legal status: Employees may request to work entirely from home; employer may refuse based on reasonable grounds
  • Prevalence: Less common than hybrid arrangements; approximately 8-10% of workers work exclusively from home according to CBS data
  • Considerations: May require more robust agreements on availability, equipment, health and safety

Hybrid/Part-time remote work

  • Definition: Combination of remote and office-based work, typically on regular schedule
  • Legal status: Most common arrangement under Wet flexibel werken requests
  • Prevalence: Dominant model; most remote workers in Netherlands work hybrid schedules
  • Typical patterns: 2-3 days remote, 2-3 days in office per week

Occasional remote work

  • Definition: Sporadic work-from-home days without regular pattern
  • Legal status: Generally at employer discretion; may not require formal Wet flexibel werken request
  • Prevalence: Many employees work from home “sometimes” per CBS statistics

Mobile/Nomadic work

  • Definition: Work from varying locations (cafes, co-working spaces, travel)
  • Legal status: May be considered under “workplace adjustment” but raises additional considerations regarding health and safety, data security
  • Treatment: Less common; employers may have concerns about work environment control

Threshold Requirements

For Wet flexibel werken protections to apply:

Minimum employment duration: Employee must have been employed for at least 26 weeks

Employer size:

  • Employer must have 10 or more employees
  • Smaller employers (fewer than 10 employees) must make arrangements for adjustment requests but have longer response time (3 months vs. 1 month)

Request formalities:

  • Request must be submitted in writing
  • Request must be made at least 2 months before proposed start date
  • Request should specify: desired workplace arrangement, proposed schedule, desired start date

Response deadline:

  • Employer must respond no later than 1 month before proposed start date
  • Failure to respond timely generally results in request being deemed granted

Frequency limitation:

  • Generally one request per year
  • Second request permitted only if unforeseen circumstances justify additional request

What Is NOT Considered Remote Work

According to legal interpretation and practice, the following generally do NOT qualify for remote work framework:

Field work

  • Description: Work performed primarily at client or customer locations
  • Reason for exclusion: Primary workplace is client site, not employee’s home
  • Example: Sales representatives visiting clients, service technicians at customer premises

Business travel

  • Description: Temporary travel for meetings, conferences, training
  • Reason for exclusion: Temporary and incidental to primary work location
  • Treatment: Governed by business travel policies and expense reimbursement rules

On-call at home

  • Description: Being available to be called to work location while at home
  • Legal status: Subject to specific Arbeidstijdenwet provisions on on-call duty (consignatie) and standby duty (bereikbaarheid)
  • Treatment: Different compensation and working time rules apply

Emergency/exceptional circumstances

  • Example: Single day working from home due to transport strike, utility outage at office, severe weather
  • Legal status: Generally at employer discretion; not subject to formal request process
  • Distinction: Not systematic arrangement covered by Wet flexibel werken

Sector-Specific Applications

Public sector:

  • Framework: Subject to same statutory framework as private sector
  • Special provisions: Government employers may have additional CAO provisions
  • 2001 Framework Agreement: Government issued telework framework for civil servants
  • Definition: “Performing activities on behalf of the relevant department in the home of the public servant, for which information and communication technology is used”

Private sector:

  • Application: Standard Wet flexibel werken framework applies
  • Variation by industry: Financial services, IT, creative professions show highest remote work rates
  • Lower adoption: Hospitality, retail, logistics sectors generally have limited remote work capability

Specific industries with variations:

  • Healthcare: Patient-facing roles generally not suitable for remote work; administrative and support functions may be
  • Education: Teaching positions may involve hybrid models; administrative roles often remote-capable
  • Manufacturing: Production roles generally on-site; office functions may be remote
  • Finance: Among highest remote work adoption rates in Netherlands

Telework vs. Remote Work vs. Home Office Terminology

The Netherlands does not establish rigid legal distinctions between these terms:

Telework (telewerken)

  • Common usage: Often used interchangeably with remote work
  • CBS definition: “Someone who works outside the premises of his/her employer on a regular basis and has access to the information and communication technology (ICT) of the company”
  • Legal status: Not a distinct legal category

Remote work (werken op afstand/thuiswerken)

  • Common usage: Broad term encompassing work from home and other non-office locations
  • Legal framework: Covered under workplace adjustment provisions of Wet flexibel werken
  • Emphasis: Location-independent work

Home office (thuiswerken)

  • Common usage: Specifically working from employee’s home
  • Legal status: Most common form of remote work request
  • No formal distinction: Treated same as other workplace adjustments under law

Digital nomadism

  • Emerging concept: Working remotely while traveling or living abroad temporarily
  • Legal uncertainty: Not specifically addressed in Dutch legislation
  • Considerations: Tax residency, social security obligations, employment law jurisdiction may be complex
  • Cross-border work: Proposed “Working Where You Want Act” addresses remote work within EU; work outside EU raises additional issues

Geographic Scope

Within the Netherlands:

  • Application: Standard Wet flexibel werken framework applies
  • Considerations: No geographic restrictions within Netherlands for workplace adjustment requests

Cross-border within EU:

  • Current framework: Wet flexibel werken does not specifically address cross-border remote work
  • Proposed legislation: “Working Where You Want Act” would explicitly cover remote work within European Union
  • Considerations: Tax, social security, employment law jurisdiction require careful analysis
  • A1 certificates: May be needed to establish applicable social security system
  • For detailed analysis: See Section 15 (Cross-Border Remote Work)

Outside EU:

  • Legal status: Not covered by Wet flexibel werken
  • Employer discretion: Generally requires bilateral agreement
  • Complex considerations: Permanent establishment risk, tax withholding obligations, employment law applicability, data transfer issues
  • Common practice: Employers often restrict or prohibit non-EU remote work due to compliance complexity

Illustrative Scenarios

Scenario 1: Software developer employed for 8 months requests to work from home 4 days/week, office 1 day/week

General observation: This arrangement may share characteristics typically associated with hybrid remote work arrangements under Netherlands law. The employee has met the 26-week eligibility requirement and may submit a written request under Wet flexibel werken. The employer would need to assess whether reasonable business grounds justify refusal or whether the arrangement is feasible given the nature of the work.

Note: This is for illustrative purposes only and is not a legal determination. Actual outcomes depend on complete facts, including employer size, specific job duties, business operational requirements, and reasonableness assessment. Any employee considering such a request should review their employment contract and consult with HR or legal counsel.


Scenario 2: Marketing consultant works 2 days/month remotely, remainder at client sites across Netherlands

General observation: This arrangement may share characteristics that might not qualify as “remote work” under traditional definitions if the primary workplace is client premises rather than home or employer office. The consultant’s work may be characterized as field work or client-facing services. However, if the consultant is employed (not self-employed) and client site work is temporary or rotational, the 2 days/month from home could potentially be formalized as a workplace adjustment.

Note: Actual legal characterization depends on employment relationship structure, primary workplace determination, and whether client sites constitute the “agreed workplace” under employment contract. This is for general understanding only and is not a legal classification. Individuals should seek advice from qualified professionals to evaluate their specific situation.


Scenario 3: Graphic designer works from different cafes, libraries, and co-working spaces daily with no fixed pattern

General observation: This arrangement may be characterized as mobile or nomadic work rather than traditional remote work. While it involves work outside employer premises, the absence of a fixed workplace may raise considerations regarding: (1) health and safety obligations – employer’s ability to assess work environment; (2) data security – protection of confidential information in public spaces; (3) availability and communication – predictability of contact; (4) Wet flexibel werken applicability – whether “workplace adjustment” contemplates variable locations.

Note: This scenario illustrates unique aspects of location-flexible work that may not fit traditional remote work frameworks. Actual treatment requires assessment of job requirements, data handling responsibilities, employer policies, and contractual arrangements. This is not a legal determination. Consultation with employment counsel is recommended for both employers considering such arrangements and employees seeking to propose them.


Important disclaimer for all scenarios: These scenarios illustrate general application of statutory frameworks and common interpretations only. They are not legal determinations or advice. Actual legal characterization depends on complete facts and circumstances, including:

  • Specific employment contract terms
  • Applicable collective bargaining agreement provisions
  • Employer’s remote work policies
  • Nature of job duties and operational requirements
  • Works council agreements if applicable
  • Individual circumstances and business context

Employees contemplating remote work requests and employers evaluating them should consult with qualified legal counsel and/or the Netherlands Labour Authority for guidance specific to their situation.


Exclusions and Exemptions

Employee categories with limited applicability:

The Wet flexibel werken generally applies to all employees, but certain categories may face practical limitations:

Employees whose work inherently requires physical presence:

  • Healthcare providers (doctors, nurses performing patient care)
  • Production workers in manufacturing
  • Retail staff in customer-facing roles
  • Hospitality workers (restaurant service, hotel operations)
  • Logistics and warehouse workers
  • Reason: Nature of work does not permit remote performance; employer may refuse request on this basis

Employees earning above threshold:

  • Arbeidstijdenwet exemption: Employees earning three times or more than minimum wage (including holiday allowance) are exempt from working hours regulations
  • Wet flexibel werken: No similar exemption; right to request applies regardless of salary
  • Practical impact: High earners may have more negotiation flexibility outside statutory framework

Employer size exemptions:

  • Employers with fewer than 10 employees: Must establish adjustment request procedures but have extended response timeframe (3 months vs. 1 month)
  • Very small employers: May negotiate arrangements bilaterally without formal process
  • Threshold calculation: Based on total workforce, including part-time employees

Industry exemptions:

  • No sector-specific statutory exemptions from Wet flexibel werken
  • Sector-specific working hours rules: Arbeidstijdenbesluit contains special provisions for transport, aviation, maritime sectors
  • Practical variations: Some sectors (finance, IT) high remote work adoption; others (hospitality, construction) minimal remote work capability

Self-employed persons (ZZP – zelfstandige zonder personeel):

  • Status: Not employees; not covered by Wet flexibel werken
  • Relationship: Governed by commercial contracts rather than employment law
  • Growing category: Netherlands has significant self-employed workforce; remote work arrangements determined by client agreements

Future Developments

Proposed definition changes:

“Wet werken waar je wilt” (Working Where You Want Act)

  • Current status: Adopted by House of Representatives July 5, 2022; pending Senate approval
  • Scope enhancement: Would explicitly address remote work within European Union
  • Definition impact: May clarify that “workplace” includes locations throughout EU, not just within Netherlands
  • Standard modification: Changes refusal test from “substantial business interest” to “reasonableness and fairness” balancing

EU harmonization:

Potential EU Telework Directive

  • Status: Under discussion at EU level; no concrete proposal as of December 2025
  • Potential impact: If enacted, would require Netherlands to align national law with EU minimum standards
  • Areas of potential harmonization:
    • Right to request remote work (Netherlands already ahead)
    • Equipment provision and expense reimbursement (Netherlands currently relies on negotiation)
    • Right to disconnect (Netherlands lacks specific statute)
    • Health and safety standards for remote workers
    • Data protection and monitoring limits

Platform Work Directive

  • Relevance: May affect characterization of platform workers who work remotely
  • Classification issues: Could impact determination of employee vs. self-employed status for remote platform workers

Trends and considerations:

  • Continued high remote work adoption may prompt additional legislative refinement
  • Works council jurisprudence likely to further develop co-determination requirements for remote work policy changes
  • Data protection authority may issue additional guidance on remote worker monitoring
  • Tax and social security authorities may provide clearer frameworks for cross-border remote work

Right to Request Remote Work

Legal Right Established

The Netherlands established a legal right to request flexible working arrangements, including workplace adjustments, under the Wet flexibel werken (Flexible Working Act), effective January 1, 2016.

Statutory basis: Wet flexibel werken, Article 2 Effective date: January 1, 2016 (with amendments effective August 1, 2022) Source: Dutch Legislative Database URL: https://wetten.overheid.nl/ (search “Wet flexibel werken”)

Eligibility Criteria

According to Article 2 of the Wet flexibel werken, employees may generally request adjustments to working hours, working times, and workplace if they meet the following criteria:

Service duration: The employee must have been employed for at least 26 weeks with the same employer

Contractual status:

  • Permanent employees: Eligible after 26 weeks
  • Fixed-term employees: Eligible after 26 weeks, even if contract duration is limited
  • Part-time employees: Eligible (no minimum hours requirement)
  • Temporary agency workers: Eligibility may be complex; generally based on relationship with agency

Hours worked: No minimum hours threshold; part-time workers have same rights as full-time workers

Previous requests:

  • Generally one request per year permitted
  • Cooling-off period: Employee may submit another request only if “unforeseen circumstances” justify a second request within the same year
  • Interpretation: “Unforeseen circumstances” typically means significant life changes (birth of child, illness of family member, relocation) that were not foreseeable when first request was made

Job nature: No statutory exclusion based on job type, though employer may refuse if work inherently requires presence at employer premises

Employer size:

  • 10 or more employees: Standard rules apply (employer must respond within 1 month before proposed start date)
  • Fewer than 10 employees: Employer must establish procedure for handling requests but has extended response time (3 months)

Other criteria: No additional statutory eligibility requirements

Source: Wet flexibel werken, Articles 2-4 URL (Chamber of Commerce guidance): https://www.kvk.nl/en/managing-and-growing/flexible-working-act-in-practice/


Request Process

Step 1: Employee submits formal request

Form: Request must be submitted in writing

  • Acceptable formats: Letter, email, formal request form (if employer provides one)
  • Electronic submission generally acceptable unless employer specifies otherwise

Required information (per statutory requirements and recommended practice):

  • Employee identification: Name, employee number
  • Type of adjustment: Specific workplace change being requested (e.g., “work from home 3 days per week”)
  • Proposed arrangement:
    • Specific days of week for remote work (if applicable)
    • Primary remote work location (typically home address)
    • Any proposed schedule changes accompanying workplace adjustment
  • Desired start date: When employee wishes arrangement to begin
  • Reason for request: While not legally mandated, providing reason may support request (e.g., childcare responsibilities, commute reduction, health considerations, work-life balance)
  • Duration: Whether temporary or permanent arrangement is sought

Timing: Request must be submitted at least 2 months before the desired start date

Example timeline:

  • Employee wants to start remote work on September 1
  • Request must be submitted no later than July 1
  • Employer must respond no later than August 1 (1 month before start date)

Documentation: Employee should retain copy of written request and proof of submission (email sent confirmation, registered mail receipt)


Step 2: Employer consideration period

Timeframe: Employer must respond no later than 1 month before the proposed start date

  • For employers with fewer than 10 employees: 3 months response period

Example calculation:

  • Request submitted: July 1 for September 1 start
  • Response deadline: August 1 (for employers with 10+ employees)

Obligation: Employer must:

  • Consider the request seriously – “Duty to consider” (motiveringsplicht)
  • Engage in discussion with employee about the request
  • Assess feasibility based on operational requirements and legitimate business interests

Consultation:

  • Works council: If organization has works council (ondernemingsraad), major changes to remote work policies may require works council consent under Article 27 WOR
    • Recent case law (Amsterdam District Court 2024/2025) suggests changes to remote work arrangements constitute “working conditions” requiring works council approval
  • Employee discussion: Employer should hold meeting or discussion with requesting employee to understand needs and explore options

Consequences of late response: If employer fails to respond by deadline, the request is deemed granted (stilzwijgende toestemming)


Step 3: Employer decision

Approval:

  • Employer may grant request as submitted
  • Employer may propose modifications (e.g., employee requests 4 days remote, employer offers 2-3 days)
    • If modifications proposed, employee must consent to altered arrangement
    • If employee does not accept modifications, original request stands as refused or parties continue negotiating

Refusal:

  • Must be in writing
  • Must be substantiated with specific reasons
  • For working hours and working time adjustments: Employer may refuse only if “substantial business or service interests” (zwaarwegende bedrijfs- of dienstbelangen) justify refusal
  • For workplace adjustments (under current law): Employer has more flexibility to refuse
    • Under proposed “Working Where You Want Act”: Standard would change to “reasonableness and fairness” test (redelijkheid en billijkheid), making refusal more difficult

Partial approval:

  • Employer may offer compromise arrangements
  • Employee may accept, reject, or propose counter-offer
  • Negotiation process is encouraged

Documentation requirements:

  • Employer should maintain written record of:
    • Original request
    • Employer’s decision and reasoning
    • Any discussions or meetings held
    • Final arrangement agreed (if applicable)

Legitimate Grounds for Refusal

According to current interpretation of the Wet flexibel werken and proposed amendments, employers may refuse workplace adjustment requests based on:

Current framework (for working hours/time):

1. Zwaarwegende bedrijfs- of dienstbelangen (Substantial business or service interests)

Statutory basis: Article 2(5) Wet flexibel werken

What this generally means: Employer must demonstrate that granting the request would cause significant operational difficulties or harm to the business

Examples from guidance and practice:

  • Coverage difficulties: No other employees available to perform essential functions during office hours when employee would be absent
  • Team coordination: Nature of work requires in-person collaboration that cannot be effectively accomplished remotely
  • Customer service: Job requires immediate response to customers/clients at physical location
  • Equipment/facilities: Work requires specialized equipment or facilities only available at employer premises
  • Security/confidentiality: Nature of work involves handling materials that cannot be secured in home environment
  • Training/supervision: Employee requires level of oversight or training not feasible remotely
  • Equal treatment concerns: Granting request would create unsustainable precedent requiring employer to grant similar requests that would collectively harm operations

Burden of proof: Employer must substantiate the substantial business interest claim with specific facts


Proposed framework (under “Working Where You Want Act”):

2. Redelijkheid en billijkheid (Reasonableness and fairness)

Proposed standard: Employer must balance employee’s interest in workplace adjustment against employer’s legitimate business interests

Interpretation (based on legislative history and Social and Economic Council advisory report on “Hybrid Work”):

  • More employee-favorable: Shifts burden somewhat toward employer to justify refusal
  • Balancing test: Requires weighing of competing interests rather than simple determination of “substantial” business harm
  • Factors to consider:
    • Nature and severity of business impact
    • Employee’s reasons for request
    • Possible accommodations or compromises
    • Impact on other employees
    • Overall organizational circumstances
    • Duration and reversibility of proposed arrangement

Examples where reasonableness may favor refusal:

  • Role inherently requires physical presence (e.g., reception, facilities management)
  • Employee seeking to work remotely from location outside Netherlands/EU raising compliance complexities
  • Business experiencing crisis requiring enhanced in-person coordination
  • Request would require employer to incur disproportionate costs

Examples where reasonableness may favor granting:

  • Employee demonstrates compelling personal circumstances (health, caregiving)
  • Similar roles in organization already performed remotely successfully
  • Minimal operational impact of granting request
  • Trial period could test feasibility

Status: As of December 2025, this revised standard is pending Senate approval

Source: Social and Economic Council (SER) advisory report on “Hybrid Work” (2022)


Burden of Proof

The allocation of proof obligations generally operates as follows:

Employee’s burden:

  • Demonstrate eligibility (26 weeks service, employer size)
  • Submit request in proper form and timing (written, 2 months advance)
  • Explain what workplace adjustment is sought (specificity helpful)

Employer’s burden (if refusing):

  • Substantiate refusal with specific business or service interests
  • Provide written explanation of reasons
  • Demonstrate that interests are substantial (under current framework) or that employer’s interests outweigh employee’s (under proposed framework)
  • Show that no reasonable alternatives exist to accommodate request

Evidentiary considerations:

  • Employer’s general preference for office work is insufficient justification
  • Employer must point to specific operational impacts of granting particular request
  • Past practice (having granted similar requests) may weaken employer’s grounds for refusal
  • Collective impact (if granting this request would require granting many others creating true operational problems) may be considered

Judicial review: If matter proceeds to legal challenge, court will evaluate whether employer’s stated reasons truly constitute substantial business interests or whether reasonableness test was properly applied


Documentation Requirements

Employer obligations:

  • Retain written copy of employee’s request
  • Maintain record of employer’s response and reasoning
  • Document discussions held with employee about request
  • Preservation period: While no specific statutory requirement, recommended minimum 2 years to cover potential dispute period
  • If refusal: Must provide written substantiation to employee

Employee rights:

  • Employee may request written explanation if not provided
  • Employee should retain copies of all correspondence
  • Works council: Employee may consult works council about request process if organization has one

Works council documentation (if applicable):

  • If remote work policy being established or changed, works council consent process must be documented
  • Meeting minutes, consent/refusal decisions should be maintained

Trial Periods

The Wet flexibel werken does not explicitly mandate trial period provisions, but law permits and practice often includes them.

Permissibility: Employer and employee may agree to trial remote work arrangement

Typical structure:

  • Duration: 3-6 months common for trial periods
  • Evaluation: Parties agree to assess arrangement at end of trial
  • Criteria: May establish specific performance metrics, communication effectiveness, work quality measures
  • Continuation: If trial successful, arrangement becomes permanent (or for agreed duration)
  • Termination: Either party may end arrangement if trial demonstrates it’s not working

Reversibility:

  • During trial: Generally easier for either party to revert to original workplace arrangement
  • After trial: If arrangement made permanent, changing it may require:
    • Mutual agreement, or
    • Substantial business grounds for employer-initiated change, or
    • Works council consent if policy-level change

Benefits of trial periods:

  • Risk mitigation: Allows both parties to test feasibility
  • Flexibility: Easier to make adjustments during trial
  • Evidence building: Demonstrates whether concerns about remote work are founded

Documentation: Trial period terms should be memorialized in writing, including:

  • Duration of trial
  • Evaluation criteria
  • Process for assessment
  • Consequences of successful/unsuccessful trial

Appeal and Review Mechanisms

If employer denies workplace adjustment request, employee has several options:

Internal appeal:

  • Company grievance procedure: Many employers have internal complaint or appeal processes
    • Employee should consult employee handbook or works council
    • Timeframe for appeal varies by employer policy
  • Reconsideration request: Employee may ask employer to reconsider decision, particularly if:
    • Additional information can address employer’s concerns
    • Compromise arrangement is possible
    • Employee can propose trial period to test feasibility

Works council involvement:

  • Employee consultation: If organization has works council, employee may consult with council about refusal
    • Works council may mediate between employee and employer
    • Works council may raise patterns of unreasonable refusals with management
  • Collective policy challenge: If employer’s refusals reflect problematic policy, works council may use Article 27 WOR consent rights to require policy changes

External complaint/dispute resolution:

1. Netherlands Labour Authority (Inspectie SZW)

  • Jurisdiction: While Labour Authority primarily enforces working hours, safety, minimum wage laws, persistent pattern of Wet flexibel werken violations may trigger investigation
  • How to file: Contact through website or phone
  • URL: https://www.nllabourauthority.nl/
  • Process: Labour Authority may investigate employer practices
  • Limitation: Individual request denials may not warrant Labour Authority intervention unless part of systemic violation

2. Legal action – Civil court (kantonrechter/subdistrict court)

  • Basis: Employee may bring civil claim arguing employer violated Wet flexibel werken duty to consider request or that refusal grounds were insufficient
  • Burden: Employee must demonstrate employer’s refusal grounds do not constitute substantial business interests (or fail reasonableness test under proposed law)
  • Remedies:
    • Court may order employer to grant request
    • Court may award damages if refusal was wrongful
    • Court may order mediation or reconsideration
  • Practical consideration: Litigation is time-consuming and may strain employment relationship
  • Attorney fees: Netherlands follows “loser pays” principle generally, but employment disputes may have modified rules
  • Timeframe: Civil proceedings may take months to year+

3. Mediation

  • Voluntary process: Employer and employee may agree to independent mediation
  • Mediator: Neutral third party helps parties reach agreement
  • Advantages: Faster, less adversarial than litigation
  • Sources: Private mediation services, industry-specific mediators
  • Works council: May facilitate mediation process

Protections Against Retaliation

While the Wet flexibel werken does not contain explicit anti-retaliation provisions, employees exercising the right to request are protected under general employment law principles:

Protected actions:

  • Submitting request for workplace adjustment
  • Appealing or challenging refusal
  • Consulting with works council about request
  • Seeking legal advice or filing legal challenge

Prohibited adverse actions:

Under general principles of goed werkgeverschap (good employer) and equal treatment law, employers generally may not:

  • Terminate employment because employee requested remote work
  • Deny promotion or advancement on basis of remote work request
  • Reduce responsibilities or compensation in retaliation for request
  • Subject employee to hostile treatment or harassment for exercising rights
  • Exclude from training or development opportunities because of request

Evidentiary issues:

  • Employee challenging adverse action must show causal connection between protected activity (request) and adverse action
  • Temporal proximity (adverse action shortly after request) may support inference of retaliation
  • Employer’s articulated reason for adverse action will be examined for pretextuality

Remedies for retaliation:

  • Reinstatement if terminated
  • Back pay and benefits
  • Damages for wrongful treatment
  • Injunctive relief preventing further retaliation

Practical considerations:

  • Employees should document request and any subsequent adverse treatment
  • Contemporaneous notes of conversations, meetings can be valuable evidence
  • Works council consultation advisable if retaliation suspected
  • Legal counsel recommended before pursuing retaliation claim

Collective Agreements and Enhanced Rights

Industry or company-level collective bargaining agreements (CAOs) may provide enhanced protections beyond statutory minimum:

Potential CAO enhancements:

  • Reduced eligibility period: CAO may allow requests after shorter employment period than 26 weeks
  • Expanded employer size coverage: CAO may establish request rights even for employers with fewer than 10 employees
  • More favorable refusal standards: CAO may limit grounds on which employer can refuse
  • Equipment provision: CAO may require employer to provide specific equipment for remote workers
  • Expense reimbursement: CAO may establish reimbursement frameworks for internet, utilities, supplies
  • Trial period guarantees: CAO may mandate trial periods for remote work requests
  • Enhanced works council role: CAO may give works council stronger voice in remote work policy
  • Training and support: CAO may require employer to provide remote work training

Relationship to statute:

  • CAO provisions more favorable to employees generally override less favorable statutory provisions
  • CAO cannot reduce statutory minimum protections

Coverage:

  • Check whether employer is bound by industry CAO
  • Company-specific CAOs may exist at larger organizations
  • Works council can provide information about applicable CAOs

Source: Stichting van de Arbeid (Labour Foundation) coordinates CAO negotiations URL: https://www.stvda.nl/


Statistical Data on Requests

Limitations: Comprehensive national statistics on Wet flexibel werken request outcomes are not systematically published by government. However, available data suggests:

Remote work prevalence (CBS, 2023):

  • 52% of employees worked from home sometimes or most of the time
  • This high adoption rate suggests many workplace adjustment requests have been granted

Employer perspectives:

  • Some employer surveys indicate general openness to flexible work requests
  • Sectors with high remote work adoption (finance, IT) likely have high grant rates
  • Sectors with low remote work capability (hospitality, retail) likely have higher refusal rates

Works council data:

  • Amsterdam District Court 2024/2025 case suggests employee survey showed majority preferred maintaining remote work arrangements
  • This indicates employee demand for remote work protections

Absence of centralized tracking: Unlike some countries, Netherlands does not require employers to report workplace adjustment request statistics to government authority

Future data collection: If “Working Where You Want Act” is enacted, government may establish monitoring mechanisms to track implementation


Comparison to On-Site Workers

Equal treatment principle: Remote workers generally must receive same treatment as on-site workers regarding:

  • Compensation: Equal pay for equal work regardless of work location
  • Benefits: Access to all employment benefits (health insurance, pension, bonuses)
  • Career advancement: Equal consideration for promotions and development opportunities
  • Training: Same access to professional development and skill-building
  • Performance evaluation: Assessment based on work quality and results, not location
  • Communication: Inclusion in team meetings, organizational announcements, decision-making processes
  • Work equipment: Comparable tools and resources to perform job effectively

Legitimate distinctions:

Employers may treat remote and on-site workers differently only if objectively justified by nature of work arrangement:

  • Facilities access: On-site workers may have access to physical facilities (gym, cafeteria) not available to remote workers
    • Mitigation: Employers may provide stipends or alternative benefits to remote workers
  • Spontaneous collaboration: On-site workers may have more informal interaction opportunities
    • Mitigation: Employers should create intentional communication channels for remote workers
  • Equipment logistics: Remote workers may receive home office equipment; on-site workers use office-provided resources
    • Principle: Value of equipment/resources should be equivalent

Prohibited discrimination: Treating remote workers less favorably without objective justification may violate equal treatment law (Algemene wet gelijke behandeling)

Employer Obligations and Responsibilities

Overview of Employer Duties

While Dutch law does not comprehensively mandate specific remote work obligations beyond the request-consideration framework, employers who permit or establish remote work arrangements generally must comply with broader employment law duties that extend to remote workers.

Core principles:

  • Duty of care (zorgplicht): Employer’s general obligation to ensure safe, healthy working conditions applies equally to remote workers
  • Equal treatment: Remote workers entitled to same rights and protections as on-site workers
  • Working time compliance: Arbeidstijdenwet obligations continue regardless of work location
  • Data protection: GDPR and UAVG requirements apply to processing remote worker data
  • Works council consultation: Major remote work policy changes may require works council consent

Written Agreement Considerations

Legal requirement: The Wet flexibel werken does not explicitly mandate written remote work agreements, but written documentation is strongly recommended and may be considered best practice.

Rationale for written agreements:

  • Clarity: Establishes clear expectations for both parties
  • Evidence: Provides documentation in case of disputes
  • Working time compliance: Helps demonstrate compliance with Arbeidstijdenwet
  • Works council: Supports collective policy consistency
  • Tax and expense: Clarifies cost-sharing arrangements

Form:

  • Employment contract amendment: Remote work provisions may be added via contract addendum
  • Separate remote work agreement: Standalone document referencing employment contract
  • Policy acknowledgment: Employee signs acknowledgment of employer’s remote work policy
  • Email confirmation: Minimum documentation via email exchange confirming arrangement

Timing: Agreement should generally be documented before remote work arrangement commences

Language: If employee’s native language is not Dutch, consider providing agreement in language employee understands to ensure informed consent


Recommended Content of Remote Work Agreements

While not legally mandated, comprehensive remote work agreements typically address:

Parties: Employee and employer identification

Work location(s):

  • Primary remote work location (typically home address)
  • Whether alternative locations permitted (co-working spaces, travel)
  • Geographic restrictions if any (within Netherlands, within EU)
  • Notification requirements if employee changes location

Remote work schedule:

  • Hybrid arrangements: Specific days/hours to be worked remotely vs. at employer premises
    • Example: “Employee will work from home Mondays, Wednesdays, Fridays; work from office Tuesdays, Thursdays”
  • Flexibility parameters: Whether schedule can vary or is fixed
  • Core hours: Times when employee must be available regardless of location
  • Modification process: How and when schedule can be changed

Duration and reversibility:

  • Trial period: If applicable (e.g., “3-month trial period, followed by permanent arrangement if successful”)
  • Permanent vs. temporary: Whether arrangement is ongoing or for fixed duration
  • Termination provisions:
    • Either party’s right to end arrangement
    • Notice period required (e.g., “Either party may terminate remote work arrangement with 1 month written notice”)
    • Grounds for employer termination (e.g., “Employer may terminate if substantial business interests require employee’s office presence”)

Equipment and tools:

  • List of equipment employer provides (computer, monitor, phone, etc.)
  • Equipment employee provides and any compensation
  • Ownership and responsibility for maintenance
  • Return conditions upon termination of employment or remote work arrangement
  • Technical support availability

Expense considerations:

  • Whether employer provides reimbursement or allowance for internet, utilities, supplies
  • Calculation method and payment frequency
  • Documentation requirements for expense claims
  • Tax treatment clarification

Working hours and availability:

  • Application of Arbeidstijdenwet standards
  • Core availability hours
  • Response time expectations for communications
  • Flexibility parameters within legal working time framework

Communication and coordination:

  • Tools and platforms to be used (email, video conferencing, collaboration software)
  • Meeting attendance expectations (in-person vs. virtual)
  • Regular check-in schedule with manager
  • Reporting requirements

Performance management:

  • How performance will be measured and evaluated
  • Key performance indicators or objectives
  • Frequency of performance reviews
  • Clarification that assessment based on results, not location

Health and safety:

  • Employee’s obligation to maintain safe home workspace
  • Employer’s risk assessment process
  • Right to disconnect and rest period protections
  • Ergonomic guidelines or requirements
  • Mental health and well-being resources

Data protection and security:

  • Confidentiality obligations
  • Data handling protocols (encryption, secure storage, disposal)
  • Use of personal devices vs. company devices
  • Network security requirements (VPN usage)
  • Reporting obligations for security incidents
  • Compliance with GDPR and company policies

Training and support:

  • Initial onboarding training for remote work tools
  • Ongoing professional development access
  • IT helpdesk availability and contact information
  • Manager support and communication channels

Insurance and liability:

  • Clarification of workers’ compensation coverage (arbeidsongeschiktheidsverzekering)
  • Home office insurance considerations
  • Employer liability limitations

Works council provisions (if applicable):

  • Reference to collective remote work policy approved by works council
  • Employee’s rights under works council agreements

Modification and termination:

  • Process for requesting changes to arrangement
  • Either party’s rights to propose modifications
  • Dispute resolution procedures

Applicable law and disputes:

  • Reference to Dutch employment law as governing law
  • Dispute resolution process (mediation, arbitration, litigation)

Model agreements:

  • No official government template currently mandated
  • Industry associations and law firms may provide sample agreements
  • Works council and employer may jointly develop organization-specific template
  • Legal counsel can assist in drafting comprehensive agreements

Registration and Notification

No mandatory registration: Unlike some countries (e.g., Spain), the Netherlands does not require employers to register remote work arrangements with labor authorities.

Voluntary reporting:

  • For statistical purposes, CBS (Statistics Netherlands) may survey employers about remote work prevalence
  • Participation typically voluntary

Works council notification:

  • If organization has works council, major implementation or changes to remote work policies must be communicated to council
  • Individual remote work arrangements typically don’t require works council notification, but policy-level changes do

Tax and social security:

  • No special registration for domestic remote work
  • Cross-border remote work: May require A1 certificate to establish applicable social security system if employee works remotely from another EU country
  • Permanent establishment: Employers should be aware that extensive cross-border remote work could potentially create tax obligations in other jurisdictions

Equipment Provision Obligations

No legal mandate: Dutch law does not explicitly require employers to provide equipment for remote workers.

However, practical and legal considerations create effective obligations:

Arbeidsomstandighedenwet (Working Conditions Act) implications:

  • Employer’s general duty of care to ensure safe working conditions extends to remote work
  • Implication: Employer should ensure remote worker has ergonomically appropriate workstation
  • This may effectively require providing or subsidizing desk, chair, computer, and peripherals meeting health and safety standards

Common practice: Most Dutch employers provide at minimum:

Category 1: IT Equipment ☑ Computer/laptop suitable for job requirements ☑ Monitor(s) – often dual monitors for office-type work ☑ Keyboard and mouse meeting ergonomic standards ☑ Headset with microphone for video conferencing ☑ Webcam (if not built into laptop) ☑ Mobile phone for work-related communications (depending on role)

Category 2: Furniture (varies by employer) ☑ Desk – adjustable height desks increasingly common ☑ Ergonomic office chair meeting Arbobesluit standards ☑ Some employers provide; others offer stipend or reimbursement

Category 3: Connectivity ☑ Internet connectivity typically expected to be employee’s responsibility ☑ Some employers provide monthly allowance or reimbursement ☑ VPN access and security software provided by employer ☑ Access to company cloud systems and collaboration tools

Category 4: Supplies ☑ Office supplies (paper, pens, notebooks) availability varies ☑ Some employers provide supplies via periodic shipments ☑ Others reimburse employees for purchases ☑ May provide access to office supply ordering system

Category 5: Software and Subscriptions ☑ All software licenses required for work ☑ Communication platforms (Zoom, Microsoft Teams, Slack) ☑ Project management tools ☑ Industry-specific applications ☑ Security software (anti-virus, encryption)


“Necessary” equipment determination:

Employers typically assess necessity based on:

  • Job requirements: What tools are essential to perform job duties?
  • Industry standards: What do comparable employers in sector provide?
  • Equivalence to office setup: Does remote worker have comparable resources to office-based colleague?
  • Health and safety: What is needed to meet Arbeidsomstandighedenwet duty of care?

Quality standards:

Equipment provided should generally be:

  • Fit for professional use: Consumer-grade vs. professional-grade determination based on job needs
  • Ergonomically appropriate: Meeting Dutch health and safety guidelines
  • Current and functional: Not outdated technology that hampers productivity
  • Regularly maintained and updated: Employer responsible for ensuring equipment remains functional

Alternatives to direct provision:

Cash allowance approach:

  • Some employers provide monthly or one-time stipend for equipment
  • Employee purchases own equipment within budget
  • Advantage: Employee choice and flexibility
  • Disadvantage: Less employer control over security and standards
  • Tax treatment: May be taxable benefit depending on structure

Employee equipment with compensation:

  • Employee uses personal computer with employer providing software and security tools
  • May receive compensation for equipment use
  • BYOD (Bring Your Own Device) considerations:
    • Security requirements must be met
    • Separation of work and personal data
    • Employer’s monitoring rights limited on personal devices

Hybrid approach:

  • Employer provides core IT equipment (laptop, security tools)
  • Employee provides or employer subsidizes furniture, peripherals
  • Most common model in Dutch practice

Ownership:

Equipment provided by employer generally remains employer property:

  • Employee holds equipment in trust during employment
  • Must maintain equipment with reasonable care
  • May not sell, transfer, or permanently modify equipment without permission

Maintenance and replacement:

  • Employer responsibility: Repair and replacement of defective employer-owned equipment
  • Process: Employee reports malfunction to IT helpdesk or designated contact
  • Response time: Varies by employer; next-business-day replacement common for critical equipment
  • Remote support: IT helpdesk should provide remote troubleshooting
  • On-site service: For issues requiring in-person attention, employer may arrange home visit or request employee bring equipment to office

Return upon termination:

End of employment:

  • Employee must return all employer-provided equipment
  • Timeline: Typically within 1 week of termination or as specified in employment contract
  • Method: Return to office, courier pickup, or other arranged method
  • Condition: Normal wear and tear expected; employee may be liable for damage beyond normal use
  • Data removal: IT department typically wipes devices before reassignment

End of remote work arrangement (if employment continues):

  • Employee may return home office equipment if reverting to full-time office work
  • Or retain equipment if some remote work continues
  • Employer’s policy governs

Failure to return:

  • Employer may withhold final salary payment pending return (subject to legal limits on wage deductions)
  • Employer may pursue civil claim for equipment value
  • Intentional retention could potentially justify summary dismissal for cause

Expense Reimbursement Framework

No legal mandate: Unlike Spain and Portugal, Dutch law does not require employers to reimburse remote work expenses.

Common law and contractual principles:

  • General employment law principle: Employer should bear costs of doing business
  • Article 7:650 BW (Dutch Civil Code): Employer must reimburse costs employee reasonably incurs in performance of employment
  • Interpretation: Courts may find reimbursement obligation for expenses “reasonably necessary” for remote work, though precedent limited

Collective bargaining agreements: Many CAOs establish expense reimbursement frameworks for sectors or companies

Current practice:

Varied approaches:

  • No reimbursement: Some employers, particularly smaller companies, provide equipment but no cash reimbursement for ongoing expenses
  • Flat monthly allowance: Common approach – employer provides fixed monthly amount (e.g., €40-€100) covering general remote work costs
  • Specific expense reimbursement: Employee submits receipts; employer reimburses actual documented costs
  • Hybrid: Flat allowance for some categories (internet), reimbursement for others (office supplies)

Typical expense categories (where reimbursement provided):

1. Internet and Telecommunications

  • Rationale: Business use of home internet connection
  • Approaches:
    • Pro-rata share of total internet cost (e.g., 50% if employee works remotely 50% of time)
    • Fixed monthly allowance (€25-€50 common)
    • Full reimbursement of business-tier internet if upgraded for work
  • Documentation: Copy of internet bill, calculation of work percentage

2. Electricity and Utilities

  • Rationale: Increased home electricity consumption from running office equipment, lighting, climate control
  • Approaches:
    • Estimated fixed amount (€10-€30/month)
    • Formula-based calculation (limited usage)
    • Generally not actual metered usage (too complex)
  • Practice: Many employers include in general stipend rather than itemizing

3. Office Supplies

  • Scope: Paper, pens, notebooks, printer ink, toner, etc.
  • Approaches:
    • Reimbursement upon submission of receipts
    • Monthly allowance (€10-€20)
    • Employer provides supplies via periodic delivery
    • Access to office supply ordering system

4. Workspace Setup Costs (one-time or infrequent)

  • Scope: If employee must adapt home space for work
  • Examples: Desk, chair, lighting, shelving, cable management
  • Approaches:
    • One-time stipend upon commencing remote work (€200-€1000 depending on employer)
    • Reimbursement up to cap for documented purchases
    • Employer directly provides furniture
  • Frequency: Typically one-time or upon role change requiring different setup

5. Other Potential Reimbursable Costs

  • Professional development: Training costs related to remote work skills
  • Childcare: Generally not remote-work specific; separate benefit consideration
  • Co-working space: Some employers reimburse co-working space membership if employee lacks suitable home office

Expenses NOT typically reimbursed:

Based on common practice and legal interpretation: ✗ Rent or mortgage: Home is personal expense; remote work doesn’t entitle rent reimbursement ✗ Property taxes: Home ownership costs remain employee responsibility ✗ Basic utilities unrelated to work: Heating, water, garbage that would be incurred regardless ✗ Home insurance: General homeowner’s/renter’s insurance is personal expense

  • Exception: If employer specifically requires additional coverage for work equipment, that premium might be reimbursed ✗ Home maintenance and repairs: Personal property upkeep remains employee obligation ✗ Coffee and snacks: Personal food costs (parallel to not reimbursing lunch if working at office)

Source: Common practice and employment law interpretations; no authoritative government guidance establishes definitive categories


Tax Treatment of Reimbursements and Allowances

According to Dutch tax authority (Belastingdienst) guidance:

Employee perspective:

Reimbursements for actual expenses:

  • Tax treatment: Generally tax-free if:
    • Expenses actually incurred for business purposes
    • Reimbursement amount reasonable and documented
    • Falls within employer’s “werkkostenregeling” (work-related costs scheme) allowance

Flat allowances:

  • Tax treatment: May be taxable depending on amount and structure
    • If allowance exceeds reasonable estimate of actual expenses, excess may be taxable
    • If allowance within “werkkostenregeling” budget, employer may apply it as tax-free benefit
  • Employer discretion: Employer determines how to allocate werkkostenregeling budget

Employer perspective:

Werkkostenregeling (WKR) – Work-related costs scheme:

  • Employers have 3% tax-free allowance (up to €400,000 salary) and 1.18% above for various employee benefits and reimbursements
  • Remote work reimbursements/allowances typically charged against this budget
  • Consequence: Each euro spent on remote work allowances reduces available budget for other benefits (Christmas gifts, team events, etc.)

Example calculation:

  • Company with total salary base of €1,000,000
  • WKR allowance: 3% × €400,000 = €12,000 + 1.18% × €600,000 = €7,080 = €19,080 total tax-free space
  • If company provides €50/month remote work allowance to 30 employees: €50 × 30 × 12 = €18,000/year
  • This consumes most of WKR budget, limiting other benefits

If exceeding WKR budget:

  • Employer pays 80% tax (eindheffing) on excess benefits provided
  • Creates strong incentive to manage remote work costs carefully

Business expense deduction:

  • Remote work reimbursements generally qualify as deductible business expenses for corporate income tax purposes
  • Reduces employer’s taxable profit

Reporting:

  • Employer reports use of WKR budget annually to Belastingdienst
  • No reporting of individual employee benefits within WKR framework

Source: Belastingdienst (Dutch Tax Authority) URL: https://www.belastingdienst.nl/wps/wcm/connect/nl/personeel-en-loon/content/hulpmiddel-werkkostenregeling

Detailed tax analysis: See Section 14 (Tax and Social Security Implications)


Process for Expense Reimbursement (if employer provides)

Typical reimbursement process:

Documentation required:

  • Receipts or invoices for claimed expenses
  • Expense report form (company-specific template)
  • Manager approval (signature or electronic authorization)
  • Description of business purpose for each expense
  • Date of expense

Submission frequency:

  • Monthly: Most common for recurring expenses
  • Quarterly: Some employers use longer cycles
  • Ad-hoc: For one-time larger expenses (workspace setup)

Payment timing:

  • With next salary: Expense reimbursement added to monthly payroll
  • Separate payment: Within 2-4 weeks of submission
  • Direct payment: For larger purchases, employer may pay vendor directly

Record retention:

  • Employee: Should retain copies of all expense submissions
  • Employer: Must maintain records for tax audit purposes (minimum 7 years for tax records)

Allowance vs. Reimbursement Comparison:

Fixed allowance approach:

  • Advantages:
    • Simplicity – no documentation burden
    • Predictability – employee knows exact monthly amount
    • Administrative efficiency – less processing required
  • Disadvantages:
    • May not match actual costs (under- or over-compensating employees)
    • Potential tax complexity if amount seems excessive
    • Less transparency on actual business expenses

Actual expense reimbursement approach:

  • Advantages:
    • Fair – employees reimbursed for actual costs incurred
    • Clear business purpose documentation
    • May be more defensible for tax purposes
  • Disadvantages:
    • Administrative burden – receipt collection, processing, approval
    • Variability – employees receive different amounts based on usage
    • Potential for disputes over reimbursability

Legal compliance: Dutch law permits both approaches; employer may choose based on operational preferences and works council consultation

Works council consideration: Choice between allowance and reimbursement models may be subject to works council consent under Article 27 WOR as part of remote work policy


Dispute Resolution for Expense Disagreements

If employee and employer disagree about expense reimbursement:

Step 1: Internal resolution

  • Employee should first raise issue with direct manager or HR
  • Review employment contract, remote work agreement, expense policy
  • Seek clarification on interpretation of policy

Step 2: Works council involvement (if applicable)

  • Works council may mediate between employee and employer
  • Works council can raise pattern of issues with management
  • If expense policy itself is problematic, works council may invoke consent rights to require policy modification

Step 3: Formal complaint

  • Employee may file internal grievance under company complaint procedure
  • Some employers have ombudsperson or employee relations contact for disputes

Step 4: External options

Labour authority complaint:

  • Netherlands Labour Authority generally focuses on working hours, safety, minimum wage
  • Expense disputes typically not within core jurisdiction
  • However, systematic failure to reimburse necessary costs could potentially raise working conditions concerns

Civil court action:

  • Employee may bring claim in kantonrechter (subdistrict court)
  • Legal basis: Article 7:650 BW – employer obligation to reimburse reasonably necessary expenses
  • Burden of proof: Employee must demonstrate:
    • Expenses were reasonably necessary for work performance
    • Amount claimed is reasonable
    • Employer’s refusal to reimburse is unjustified
  • Practical considerations: Litigation costly and time-consuming; may strain employment relationship
  • Cost-benefit analysis important – amounts at issue typically modest compared to litigation costs

Mediation:

  • Voluntary alternative dispute resolution
  • Faster and less adversarial than litigation
  • Mediator helps parties reach mutually acceptable solution

Collective Agreements and Enhanced Reimbursement

Industry or company-level CAOs may establish:

Enhanced reimbursement frameworks:

  • Specific monthly allowance amounts
  • Defined expense categories with reimbursement caps
  • One-time setup stipends
  • Equipment provision requirements

Example CAO provisions (varies by sector):

  • Finance sector: Some CAOs provide €50-€75/month home office allowance
  • IT sector: May include ergonomic furniture stipends
  • Public sector: Government CAOs may establish standardized reimbursement rates

Checking CAO applicability:

  • Verify whether employer is bound by industry CAO
  • Works council can provide information on applicable agreements
  • CAO texts often available through sector employer associations or union websites

Relationship to employer policy:

  • CAO provisions generally minimum requirements
  • Employer may provide more generous reimbursement
  • Employer cannot provide less favorable terms than CAO without specific exemption

International and Comparative Context

Netherlands’ position:

  • Less prescriptive than Spain (which mandates expense reimbursement by law) and Portugal
  • More market/negotiation-based approach
  • Relies on collective bargaining and individual agreements rather than statutory mandate

EU developments:

  • No EU-wide directive on remote work expenses currently
  • Proposed EU Telework Directive (if pursued) might establish minimum expense reimbursement standards
  • Netherlands would need to implement any adopted EU requirements

Trend toward formalization:

  • Post-pandemic period has seen more employers establishing clear reimbursement policies
  • Growing employee expectations for remote work cost coverage
  • Potential future legislative developments possible as remote work remains prevalent

Working Hours and Overtime Regulations

Standard Working Time Framework

Source: Arbeidstijdenwet (Working Hours Act) and Arbeidstijdenbesluit (Working Hours Decree)

Administering authority: Nederlandse Arbeidsinspectie (Netherlands Labour Authority) URL: https://www.nllabourauthority.nl/topics/working-hours-and-rest-breaks

Standard limits (for employees 18 years and older):

  • Maximum daily hours: 12 hours per day (exceptional circumstances only)
  • Maximum weekly hours: 60 hours per week (exceptional)
  • Average weekly hours: 48 hours per week averaged over 16-week reference period
  • 4-week average: 55 hours per week averaged over 4-week period
  • Standard full-time: 36-40 hours per week (most common contractual arrangement)

Written consent exception: If employee provides written consent, maximum can be increased to average 60 hours per week over reference period


Application to Remote Workers

According to Netherlands Labour Authority guidance and legal interpretation:

Key principle: Location of work generally does not change working time obligations. Remote workers are subject to identical working hours rules as on-site workers.

Enforcement considerations:

  • Employer remains responsible for ensuring working time limits are observed
  • Employee has co-responsibility to comply with limits and take required rest periods
  • Remote work may make enforcement more complex, requiring trust-based approach and time tracking systems

No relaxation of standards: Remote work does not justify exceeding maximum hours or reducing rest periods


Rest Periods

Daily rest: 11 consecutive hours per 24-hour period

Exceptions permitting reduction:

  • May be reduced to 10 hours once per 7×24-hour period
  • May be reduced to 8 hours once per 7×24-hour period
  • Compensation: Time by which rest was shortened must be added immediately to next rest period
  • Example: If rest period shortened to 8 hours (3 hours less than standard 11), next rest period must be 14 hours (11 + 3)

Weekly rest: 36 consecutive hours per 7-day period

  • Typically includes Sunday (cultural norm, though not absolute legal requirement)
  • May be averaged over 14-day period (minimum 72 hours per 14 days)

Breaks during work:

  • 5.5+ hours worked: Minimum 30-minute break required
    • May be split into two 15-minute breaks
  • 10+ hours worked: Minimum 45-minute break required
    • May be divided into multiple breaks of at least 15 minutes each
  • Important: Workday cannot start or end with break
  • Unpaid: Breaks are generally unpaid unless specified otherwise in employment contract or CAO

Source: Netherlands Labour Authority and Arbeidstijdenwet provisions


Remote Work Specifics for Rest Periods

Break implementation:

  • Employee responsibility: Remote worker must take required breaks
  • Employer obligation: Employer must ensure systems allow and encourage break-taking
    • May implement time tracking showing break periods
    • Should communicate policy that breaks are required, not optional
  • Verification: More challenging for remote workers; often relies on employee self-reporting in time tracking system

Right to disconnect concerns:

  • While Netherlands lacks specific right to disconnect statute, rest period protections effectively create periods when employees should not work
  • 11-hour daily rest means if employee works until 6pm, should not resume work before 5am next day
  • Employer communications outside working hours should respect rest periods

Monitoring challenges:

  • Employer cannot physically observe remote worker taking breaks
  • Trust-based systems common
  • Some employers use time tracking software that prompts breaks
  • Excessive monitoring may raise GDPR and worker privacy concerns

Overtime Provisions

Overtime definition: Work performed beyond contractual standard hours

  • Example: If contract specifies 40 hours/week, work beyond 40 hours is overtime

Authorization:

  • Overtime generally requires employer request or authorization
  • Employee typically cannot be forced to work overtime beyond contracted hours unless:
    • Employment contract contains overtime clause
    • Collective bargaining agreement establishes overtime obligations
    • Emergency circumstances require immediate action

Compensation:

  • No statutory overtime premium: Unlike some countries, Arbeidstijdenwet does not mandate enhanced pay rate for overtime
  • Compensation governed by:
    • Employment contract provisions
    • CAO (collective bargaining agreement) for covered sectors
    • Company policy

Common compensation approaches:

  • Increased wage rate: 125% or 150% of regular hourly wage
  • Time off in lieu: Compensatory time off equal to or greater than overtime hours worked
  • Flat rate: Additional fixed payment per overtime hour
  • Included in salary: For some positions, especially higher-paid roles, overtime considered part of job without additional compensation

Limits on overtime:

  • Total working hours (regular + overtime) must not exceed Arbeidstijdenwet maximum limits:
    • 12 hours per day
    • 60 hours per week
    • Average 48 hours per week over 16-week period
  • These are absolute limits, even with employee consent (except 60-hour average with written consent)

Documentation:

  • Employer should track overtime hours worked
  • Relevant for demonstrating Arbeidstijdenwet compliance
  • Necessary for calculating compensation if provided

Time Tracking Requirements

Current legal landscape:

The Netherlands does not have explicit statutory requirement for systematic time recording for all employees, but:

CJEU Case C-55/18 (Deutsche Bank) influence:

  • European Court of Justice ruled EU member states must require employers to implement objective, reliable, accessible time recording system
  • Dutch response: While not creating standalone time recording mandate, reinforces importance of working hours documentation for Arbeidstijdenwet enforcement

Practical requirements:

Employers should implement time recording to:

  • Demonstrate compliance with Arbeidstijdenwet maximum hours and rest period requirements
  • Calculate overtime (if paid)
  • Defend against labor inspectorate investigations or employee claims of working time violations
  • Manage remote workers effectively

Time recording systems for remote workers:

Self-reporting methods:

  • Employee completes timesheet (digital or paper) recording start time, end time, breaks
  • Honor system relying on employee accuracy
  • Advantages: Simple, low-cost, respects employee autonomy
  • Disadvantages: Accuracy depends on employee diligence; difficult to verify

Software-based tracking:

  • Time tracking applications (Toggl, Harvest, TimeCamp, etc.)
  • Employees clock in/out digitally
  • May include project/task tracking
  • Advantages: Automated, generates reports, more accurate
  • Disadvantages: May feel intrusive; requires employee to remember to clock in/out

Computer activity monitoring:

  • Software monitoring computer usage, active time
  • Legal constraints: Must comply with GDPR and works council consent requirements (see Data Protection section)
  • Necessity principle: Monitoring must be proportionate to legitimate business need
  • Transparency: Employees must be informed about monitoring

Hybrid approaches:

  • Combination of self-reporting and periodic verification
  • Random sampling or spot-checks

Record retention:

  • Arbeidstijdenwet does not specify retention period
  • Recommendation: Minimum 2 years to cover inspection and dispute timeframes
  • Tax records: 7 years for documents relevant to tax obligations
  • GDPR: Data minimization principle – do not retain longer than necessary for purpose

Penalties for non-compliance:

  • Failure to maintain adequate working time records may hinder employer’s ability to demonstrate Arbeidstijdenwet compliance
  • Labor inspectorate may impose fines if cannot verify working hours compliance
  • Fine ranges: Administrative penalties vary based on violation severity

Privacy considerations:

  • Time tracking is processing of personal data under GDPR
  • Must have legal basis (typically legitimate interest in ensuring labor law compliance)
  • Must be proportionate – only track what’s necessary
  • Employees must be informed about tracking methods and purposes
  • Works council consent required for monitoring systems (Article 27 WOR)

Source: Autoriteit Persoonsgegevens guidance on employee monitoring


Flexible Hours Arrangements

Flextime (flexibele werktijden):

Legal status: Permitted under Arbeidstijdenwet provided total hours comply with maximum limits and rest periods are observed

Common structure:

  • Core hours: Period when employee must be available/working
    • Example: 10:00-15:00 (5 hours core)
  • Flexible bands: Periods when employee can choose to work or not
    • Example: 07:00-10:00 (morning flex) and 15:00-19:00 (evening flex)
  • Settlement period: Timeframe over which hours balance (weekly, monthly, quarterly)
    • Example: Employee must work 40 hours/week averaged over month

Remote work implications:

  • Enhanced flexibility: Remote work often combined with flextime, allowing employees to structure day around personal commitments
  • Coordination: Employer may require core hours when employee must be reachable for meetings, collaboration
  • Boundaries: Still subject to Arbeidstijdenwet limits (11-hour daily rest, maximum daily/weekly hours)

Agreement requirements:

  • Flextime arrangements should be documented in employment contract or remote work agreement
  • CAO may establish flextime frameworks for sectors
  • Works council may need to approve flextime policy (Article 27 WOR)

On-Call Time (Consignatie and Bereikbaarheid)

Distinctions:

Consignatie (on-call duty):

  • Employee must be reachable and available to respond if called
  • Employee’s freedom of movement is significantly restricted
  • Working time: Generally counts as working time for Arbeidstijdenwet purposes
  • Compensation: Must be compensated (wage or time off)

Bereikbaarheid (standby duty):

  • Employee must be reachable but freedom of movement less restricted
  • Can engage in personal activities while on standby
  • Working time: Typically does not count as working time for Arbeidstijdenwet limits
  • Compensation: May or may not be compensated depending on agreement

Remote worker on-call:

  • Working from home while on-call may be classified as consignatie if employee must be ready to immediately log in and address issues
  • Determination: Depends on degree of restriction on employee’s freedom
    • If must stay at home near computer: Likely consignatie
    • If can move freely but must answer phone within reasonable time: Likely bereikbaarheid
  • CAO provisions: Many CAOs provide frameworks for on-call compensation and classification

Source: Arbeidstijdenwet provisions on on-call and AWVN summary


Night Work

Definition: Work performed at least one hour between 00:00 and 06:00 constitutes night work

Special protections:

  • Maximum shift length: 10 hours per night shift (shorter than 12-hour general daily maximum)
  • Average limit: Night workers may not work more than average 48 hours per week over 16-week period
  • Rest periods: Standard 11-hour daily rest applies

Special rules (if working regular night shifts):

  • Health assessments: Employer may need to offer health evaluations for regular night workers
  • Pregnancy: Pregnant women and women who recently gave birth have special protections regarding night work

Remote workers:

  • Same night work rules apply
  • Employee working night shift from home subject to 10-hour maximum
  • Employer should ensure remote night workers understand health and safety considerations

Premium pay:

  • Arbeidstijdenwet does not mandate night shift premium
  • CAOs often establish enhanced compensation (e.g., 125-150% of regular wage)
  • Common in sectors with regular night shifts (healthcare, call centers, IT support)

Sunday and Holiday Work

Sunday work:

Legal framework:

  • Sunday work permitted but subject to restrictions
  • Must be agreed in employment contract or CAO
  • Employee must have had at least 13 free Sundays in preceding 52 weeks
  • Employee can refuse to work more than 40 Sundays per year

Compensation:

  • Arbeidstijdenwet does not mandate Sunday premium
  • CAOs often provide enhanced pay (e.g., 150% of regular wage)
  • Some sectors have specific Sunday work frameworks

Remote workers:

  • Same Sunday work rules apply
  • Remote worker cannot be required to work Sundays unless contractually agreed
  • Must track free Sundays to ensure minimum 13 per year

Public holidays:

  • No statutory requirement that public holidays be non-working days (unlike some EU countries)
  • CAOs often designate public holidays as non-working or premium-pay days
  • Remote workers: Same treatment as on-site workers regarding holidays

Exceeding Working Time Limits

Circumstances permitting exception:

  • Force majeure: Unforeseen circumstances requiring immediate action to prevent danger
  • Temporary operational needs: Brief periods of unusually high demand
  • Written agreement: Employee consent for extended hours (up to 60-hour weekly average)
  • Sector-specific exceptions: Arbeidstijdenbesluit provides exceptions for transport, aviation, maritime sectors

Procedure:

  • Document business necessity for exceeding standard limits
  • Obtain employee agreement for extended hours
  • Ensure rest periods are compensated
  • Do not exceed absolute maximum limits (12 hours/day, 60 hours/week)

Safeguards:

  • Compensatory rest: Additional rest periods must be provided
  • Health monitoring: Consider employee health and well-being
  • Temporary only: Exceptions should not become regular practice

Remote workers:

  • More difficult to detect when remote workers exceed limits
  • Employer should implement monitoring or self-reporting systems
  • Clear communication that working time limits must be respected
  • Address overwork promptly if identified

Enforcement and Employee Complaints

Netherlands Labour Authority (Inspectie SZW):

  • Enforces Arbeidstijdenwet compliance
  • Can conduct inspections and audits of employer records
  • Employees can report violations

How to report violations:

  • Contact Netherlands Labour Authority
  • Phone: General public information service
  • Website: https://www.nllabourauthority.nl/
  • Anonymous reporting: Available for serious violations

Inspection process:

  • Labour inspectorate may request access to working time records
  • Can interview employees and employer
  • May conduct on-site or remote (document review) inspection

Penalties:

Administrative fines:

  • Violation of working hours limits: Fines varying based on severity
  • Failure to maintain records: Fines for documentation violations
  • Repeated violations: Escalating penalties
  • Amount: Can range from hundreds to thousands of euros per violation

Other consequences:

  • Improvement notices requiring corrective action
  • Potential criminal liability for serious, intentional violations endangering health
  • Reputational harm

Employee remedies:

  • Employee may refuse to work beyond legal limits
  • Employee experiencing health issues due to overwork may have workers’ compensation or civil damages claims
  • Employer requiring illegal working hours may face wrongful dismissal claims if employee terminated for refusing

Best Practices for Remote Worker Working Time Management

For employers:

☐ Implement clear time tracking system suitable for remote work ☐ Communicate working hours expectations and limits ☐ Train managers on Arbeidstijdenwet compliance and remote worker oversight ☐ Monitor for overwork patterns and address proactively ☐ Ensure remote workers understand break and rest requirements ☐ Respect off-hours boundaries – avoid non-emergency communications outside working hours ☐ Address cultural norms that may encourage overwork (responding to emails at night, etc.) ☐ Provide flexibility where possible while maintaining compliance ☐ Conduct periodic reviews of remote worker hours to ensure sustainable patterns

For employees:

☐ Track actual working hours accurately ☐ Take required breaks and rest periods ☐ Do not regularly exceed contractual hours without authorization ☐ Communicate with manager if workload requires consistent overtime ☐ Respect own work-life boundaries (temptation to overwork when home and office blur) ☐ Report concerns about excessive work demands to HR or labour inspectorate ☐ Understand rights regarding maximum hours and overtime compensation

Data Protection and Employee Monitoring

Legal Framework

Primary legislation:

  • GDPR (Regulation 2016/679): Directly applicable EU regulation
  • UAVG (Uitvoeringswet Algemene verordening gegevensbescherming): Dutch GDPR Implementation Act
  • Arbeidstijdenwet: Working hours requirements may necessitate some time tracking
  • WOR (Wet op de ondernemingsraden): Works council consent required for monitoring systems

Enforcement authority: Autoriteit Persoonsgegevens (Dutch Data Protection Authority) URL: https://www.autoriteitpersoonsgegevens.nl/


General Principles for Employee Data Processing

According to GDPR Article 5 and Autoriteit Persoonsgegevens guidance:

1. Lawfulness, fairness, transparency:

  • Must have legal basis for processing employee data
  • Processing must be fair to employees
  • Employees must be informed about data processing

2. Purpose limitation:

  • Data may only be used for specified, explicit, legitimate purposes
  • Cannot repurpose employee data for unrelated uses without new legal basis

3. Data minimization:

  • Process only data that is adequate, relevant, and necessary
  • Avoid collecting excessive information

4. Accuracy:

  • Employee data must be accurate and kept up to date

5. Storage limitation:

  • Retain data only as long as necessary for purposes

6. Integrity and confidentiality:

  • Implement appropriate security measures
  • Protect against unauthorized access, loss, or damage

Legal Bases for Processing Remote Worker Data

Article 6 GDPR legal bases applicable to employment context:

1. Performance of contract (Article 6(1)(b)):

  • Processing necessary to fulfill employment contract
  • Example: Processing home address for equipment delivery, work hours for payroll

2. Legal obligation (Article 6(1)(c)):

  • Processing required by law
  • Example: Tax withholding records, working time records for Arbeidstijdenwet compliance

3. Legitimate interest (Article 6(1)(f)):

  • Processing necessary for legitimate interests of employer, provided employee’s rights do not override
  • Balancing test required: Employer’s interest vs. employee’s privacy rights
  • Examples: Reasonable performance monitoring, security measures
  • Not appropriate for excessive or intrusive monitoring

Consent generally NOT recommended:

  • Imbalance of power in employment relationship
  • Question whether employee can freely consent
  • Consent must be freely given, specific, informed, unambiguous
  • Consent can be withdrawn – complicates ongoing monitoring

Source: EDPB (European Data Protection Board) guidance and Autoriteit Persoonsgegevens recommendations


Conditions for Monitoring Remote Workers

According to Autoriteit Persoonsgegevens official guidance:

CRITICAL PRINCIPLE: Same monitoring rules apply whether employees work from office or home. Employer cannot “suddenly monitor your employees more intensively because they work remotely.”

Source: Autoriteit Persoonsgegevens – Remote Monitoring of Employees URL: https://www.autoriteitpersoonsgegevens.nl/en/themes/employment-and-benefits/monitoring-employees/remote-monitoring-of-employees


Required conditions for lawful monitoring:

1. Legitimate interest:

  • Employer must have genuine business need for monitoring
  • Examples of legitimate interests:
    • Ensuring IT security and preventing data breaches
    • Preventing fraud or theft
    • Ensuring productivity and work quality
    • Compliance with legal obligations (working hours)
    • Protecting confidential business information

2. Necessity:

  • Monitoring must be necessary to achieve the legitimate interest
  • Less intrusive alternatives must not be available
  • Proportionality: Extent of monitoring must match the interest
    • Example: If concerned about security, network-level monitoring may be sufficient rather than keystroke logging

3. Balancing test:

  • Employer’s legitimate interest must outweigh employee’s privacy rights
  • Factors:
    • Nature and extent of monitoring
    • Impact on employee privacy
    • Availability of alternatives
    • Employee expectations of privacy in the circumstances

4. Transparency:

  • Employees must be clearly informed about:
    • What is being monitored (specific activities, systems, times)
    • Why monitoring is conducted (business purpose)
    • How monitoring takes place (methods, technologies)
    • When monitoring occurs (continuous, periodic, random)
    • Who has access to monitoring data
    • Retention period for monitoring data

Information methods:

  • Internal policies or codes of conduct
  • Employee handbook
  • Written communication upon hiring or implementing monitoring
  • Training sessions explaining monitoring

5. Right to confidential communications:

  • Employees have right to private communications even at work
  • Employer must respect boundaries between work and personal communications
  • Cannot read emails that are evidently private
  • Should establish clear policy on personal use of work systems

6. Works council consent (Article 27 WOR):

  • Employer must obtain prior consent from works council for:
    • “Regulations aimed at or suitable for observing or checking the presence, behaviour or performance of the staff”
  • Includes:
    • Time tracking systems
    • Computer monitoring software
    • GPS trackers in company vehicles
    • Email and internet usage monitoring
    • Video surveillance
  • Consequence of non-consent: Employer cannot implement monitoring system
  • Appeal: If works council refuses consent, employer may appeal to legal system, but burden on employer to justify

Source: Autoriteit Persoonsgegevens – Conditions for Monitoring Employees URL: https://www.autoriteitpersoonsgegevens.nl/en/themes/employment-and-benefits/monitoring-employees/conditions-for-monitoring-employees


Specific Monitoring Technologies and Rules

Email monitoring:

Permitted:

  • Monitoring email for security threats (malware, phishing)
  • Monitoring volume/metadata for productivity (number of emails, times sent)
  • Monitoring for compliance (e.g., ensuring customer service emails meet standards)

Restricted:

  • Cannot open/read emails marked as personal
  • If employee absent (vacation, sick leave), may read work email for business continuity but not personal email
  • Tip: Employees should use separate folder labeled “Personal” for personal communications

Requirements:

  • Clear policy on acceptable personal email use on work systems
  • Transparency about email monitoring
  • Works council consent for email monitoring system

Internet usage monitoring:

Permitted:

  • Monitoring for security (malware, dangerous sites)
  • Tracking general usage patterns (total time online, bandwidth usage)
  • Blocking access to inappropriate content (adult sites, illegal content)

Restricted:

  • Detailed browsing history monitoring (every site visited) is excessive unless specific security concern
  • Should not monitor personal internet use during breaks

Best practice:

  • Acceptable use policy clearly defining permitted/prohibited internet use
  • Transparency about monitoring
  • Focus on security and compliance rather than detailed tracking

Computer activity monitoring (keystroke logging, screenshots, app usage):

Generally disfavored:

  • Highly intrusive to employee privacy
  • Rarely necessary to achieve legitimate business interests
  • Creates atmosphere of distrust

May be permitted only if:

  • Specific, serious concern (suspected fraud, major security breach investigation)
  • Targeted and temporary (specific employee, limited timeframe)
  • Proportionate to the concern
  • Alternative methods insufficient
  • Works council consent obtained

Blanket keystroke logging: Almost certainly not permitted under Dutch law and GDPR


GPS tracking:

Company vehicles:

  • Permitted if legitimate interest (fleet management, route optimization, locating nearest vehicle for customer)
  • Interest must outweigh employee’s privacy
  • Employees must be informed
  • Personal use: Should allow employees to turn off GPS during personal use of company vehicle if permitted

Personal devices:

  • Tracking employee’s personal phone/device generally not permitted
  • Even if BYOD policy, cannot track outside work hours

Requirements:

  • Works council consent
  • Clear policy on GPS tracking
  • Ability for employee to verify GPS data

Webcam/video monitoring:

Home workspace:

  • Generally not permitted to require employee to have webcam on continuously
  • Violates privacy of home environment
  • No legitimate business interest justifies constant video surveillance of home

Permitted uses:

  • Video meetings when business need exists
  • Employee can choose to enable camera for collaboration
  • Cannot mandate “always on” webcam

Office-based video surveillance:

  • Must meet stringent requirements (security, safety)
  • Typically not permitted in areas where employees have high privacy expectation (restrooms, break rooms)

Time tracking software:

Permitted:

  • Tracking start/end times, hours worked
  • Project/task time allocation
  • Break times

Implementation:

  • Must have legal basis (usually Arbeidstijdenwet compliance – legal obligation)
  • Transparency required
  • Works council consent for system implementation
  • Should be proportionate (tracking actual time, not every mouse click)

Data Protection Impact Assessment (DPIA)

When required (Article 35 GDPR):

DPIA must be conducted before implementing processing that is likely to result in high risk to employee rights, including:

  • Large-scale systematic monitoring of employees
  • Processing special categories of data on large scale (health data, biometric data)
  • New technologies or monitoring methods that pose privacy risks

Examples requiring DPIA:

  • Implementing comprehensive employee monitoring system (email, internet, computer activity)
  • Using AI or algorithmic tools to evaluate employee performance
  • GPS tracking in company vehicles
  • Biometric access systems (fingerprint, facial recognition)

DPIA process:

  1. Description of processing operations and purposes
  2. Assessment of necessity and proportionality
  3. Identification of privacy risks to employees
  4. Measures to address risks (safeguards, security, access controls)
  5. Consultation with Data Protection Officer (if appointed)
  6. If high risk remains after mitigation, must consult Autoriteit Persoonsgegevens before implementing

Works council role:

  • Works council should review DPIA
  • DPIA can inform works council’s consent decision

Source: GDPR Article 35 and Autoriteit Persoonsgegevens DPIA guidance


Data Protection Officer (DPO)

When required:

Must appoint DPO if:

  • Public authority or body (with few exceptions)
  • Core activities involve regular and systematic monitoring of employees or data subjects on large scale
  • Core activities involve large-scale processing of special categories of data

Most private employers: Not required to appoint formal DPO, but many choose to do so as best practice

DPO responsibilities:

  • Monitor GDPR compliance
  • Advise on data protection obligations
  • Conduct or oversee DPIAs
  • Serve as contact for Autoriteit Persoonsgegevens
  • Advise on employee data processing, monitoring systems

Employee Rights

Under GDPR, employees have rights regarding their personal data:

Right of access (Article 15):

  • Employee can request copy of all personal data employer holds
  • Includes monitoring data (emails read, websites visited, time tracking records)
  • Employer must respond within 1 month

Right to rectification (Article 16):

  • Employee can request correction of inaccurate data
  • Example: Incorrect time records

Right to erasure (“right to be forgotten”) (Article 17):

  • Limited in employment context due to legal obligations
  • After employment ends, employee may request deletion of data no longer needed

Right to restriction of processing (Article 18):

  • Employee can request limitation on processing in certain circumstances

Right to data portability (Article 20):

  • Employee can request personal data in structured, commonly used format
  • Limited applicability in employment

Right to object (Article 21):

  • Employee can object to processing based on legitimate interests
  • Employer must cease unless demonstrates compelling legitimate grounds overriding employee’s interests

Rights limitations in employment:

  • Employer may refuse requests if processing necessary for legal obligations or contract performance
  • Example: Cannot delete payroll records required for tax purposes

Security Measures

Employers must implement appropriate technical and organizational measures to protect employee data:

Technical measures for remote workers:

  • VPN (Virtual Private Network) for secure connection to company systems
  • Encryption of data in transit and at rest
  • Multi-factor authentication for system access
  • Antivirus and firewall software on remote devices
  • Regular software updates and patches
  • Secure password policies

Organizational measures:

  • Clear data handling policies
  • Training for employees and managers on data protection
  • Access controls limiting who can access employee data
  • Incident response plan for data breaches
  • Regular review of security measures

Home workspace security:

  • Employer should provide guidance on:
    • Secure wifi setup (strong password, WPA2/WPA3 encryption)
    • Physical security of devices (lock when away, keep documents secure)
    • Avoiding public wifi for work tasks
    • Secure document disposal (shredding)

BYOD (Bring Your Own Device) security:

  • If employees use personal devices for work:
    • Separate work and personal data (containerization, separate profiles)
    • Clear policy on employer’s access to device
    • Security requirements (encryption, remote wipe capability for work data only)
    • Limits on employer monitoring of personal device

Data Breach Notification

If breach occurs involving remote worker data:

Notify Autoriteit Persoonsgegevens (Article 33 GDPR):

  • Within 72 hours of becoming aware of breach
  • Required if breach likely to result in risk to employee rights and freedoms
  • Cross-border breach: Notify DPA in country where employer’s headquarters located

Notify affected employees (Article 34 GDPR):

  • Without undue delay if breach likely to result in high risk to employee rights
  • Must explain:
    • Nature of breach
    • Likely consequences
    • Measures taken to address breach
    • Contact point for more information

Documentation:

  • Maintain records of all data breaches
  • Document breach facts, effects, remedial action

Example scenarios:

  • Laptop stolen from employee’s home containing unencrypted personal data
  • Remote access credentials compromised allowing unauthorized access to HR system
  • Ransomware attack on company network including employee records

Compliance Best Practices

For employers:

Conduct DPIA before implementing monitoring systems ☐ Obtain works council consent for all monitoring technologies (Article 27 WOR) ☐ Document legal basis for employee data processing ☐ Implement transparent policies clearly explaining monitoring ☐ Train employees on data protection and monitoring policies ☐ Minimize data collection to what’s necessary ☐ Secure employee data with appropriate technical/organizational measures ☐ Respect right to confidential communicationsReview and update data protection practices regularly ☐ Appoint DPO if required or advisable ☐ Respond to employee data rights requests within statutory timeframes ☐ Report data breaches as required

For employees:

Understand employer’s data protection and monitoring policies ☐ Follow security protocols (VPN use, password management, device security) ☐ Separate work and personal communications on work systems ☐ Label personal emails clearly ☐ Exercise data rights if concerned about employer’s processing ☐ Report data security concerns to employer or DPO ☐ Consult works council if monitoring seems excessive or unlawful

Works Council Involvement in Remote Work

Legal Framework

Wet op de ondernemingsraden (WOR) / Works Councils Act

Applicability: Employers with 50 or more employees generally must establish works council

Purpose: Promote employee participation in organizational decision-making and protect employee interests

Official English translation: Available from SER (Social and Economic Council) URL: https://www.ser.nl/ (search for Works Councils Act English translation)


Works Council Rights Regarding Remote Work

Article 27 WOR – Right of Consent (Instemmingsrecht):

Works council’s prior consent required for employer decisions to:

  • Establish, amend, or withdraw regulations concerning working conditions
  • Establish, amend, or withdraw arrangements aimed at or suitable for monitoring or checking the attendance, behaviour or performance of the staff

Application to remote work:

Recent case law (Amsterdam District Court 2024/2025) established:

  • Remote work policies constitute regulations concerning working conditions
  • Reasoning: Working conditions fundamentally differ between home and office work regarding:
    • Commute requirements (presence/absence)
    • Work flexibility and autonomy
    • Work environment customization
    • Work-life balance implications
  • Consequence: Employer generally cannot establish or change remote work policy without works council consent

Examples of decisions requiring consent:

  • Adopting company-wide remote work policy
  • Changing existing remote work arrangements (e.g., reducing number of permitted remote days from 4 to 2 per week)
  • Implementing monitoring systems for remote workers (time tracking, computer monitoring)
  • Establishing equipment provision or expense reimbursement policies
  • Setting remote work eligibility criteria

Source:


Article 25 WOR – Right of Advice (Adviesrecht):

Works council must be consulted and provide advice on:

  • Significant organizational changes
  • Major investment decisions
  • Mergers, acquisitions, closures
  • Substantial changes in employment policies

Application to remote work:

  • Major shift to remote work (e.g., closing office locations, moving to fully distributed model) may require works council advice
  • Pilot programs testing remote work may require advice if represent significant organizational change

Article 31 WOR – Right to Information (Informatierecht):

Works council entitled to:

  • Regular information about organization’s operations
  • Financial reports
  • Employment statistics
  • Other information necessary to perform works council duties

Application to remote work:

  • Works council may request data on remote work adoption rates
  • Employee surveys on remote work satisfaction
  • Health and safety incident reports involving remote workers

Consent Process

When employer wants to implement remote work policy or monitoring system:

Step 1: Employer proposes policy

  • Employer drafts proposed remote work policy
  • Submits to works council with explanation of rationale

Step 2: Works council consideration

  • Works council has reasonable time to consider (typically 1 month)
  • May request additional information from employer
  • May consult with employees, unions, external experts
  • Discusses in works council meetings

Step 3: Works council decision

  • Grants consent: Policy may be implemented as proposed
  • Grants conditional consent: Policy may be implemented if employer makes specified modifications
  • Withholds consent: Policy cannot be implemented

Step 4: If consent withheld

Employer options:

  • Modify policy to address works council concerns and resubmit
  • Negotiate with works council to reach compromise
  • Appeal to Enterprise Court (Ondernemingskamer) arguing works council’s refusal is unreasonable
    • Burden on employer to demonstrate unreasonableness
    • Court decision binding

Step 5: Implementation

  • Once consent obtained, employer may implement policy
  • Ongoing changes require renewed consent process

Consequences of implementing without consent:

Legal invalidity: Decisions implemented without required works council consent are invalid (null and void)

Works council remedies:

  • Appeal to Enterprise Court within 1 month
  • Court may:
    • Declare policy invalid
    • Order employer to reverse implementation
    • Require employer to obtain proper consent before proceeding

Example: Amsterdam District Court 2024/2025 case ordered employer that reduced remote work days without works council consent to reverse changes and properly consult works council


Works Council Considerations in Evaluating Remote Work Policies

Works council typically considers:

Employee interests:

  • Work-life balance implications
  • Commuting time and costs
  • Flexibility and autonomy
  • Health and well-being (mental health benefits of remote work vs. isolation risks)
  • Career development and equal treatment (ensuring remote workers not disadvantaged)

Practical concerns:

  • Feasibility of proposed policy
  • Equipment and expense provisions
  • Health and safety protections
  • Data privacy and monitoring limitations

Business considerations:

  • Employer’s operational needs (while works council represents employee interests, must consider viability)
  • Team coordination and collaboration requirements
  • Customer service implications

Evidence:

  • Employee surveys: Works council may commission or review surveys on remote work preferences
  • Pilot programs: Data from trial remote work arrangements
  • Research: External studies on remote work effectiveness, well-being

Amsterdam District Court case: Works council successfully argued employee survey showed majority preferred maintaining remote work arrangement, supporting consent refusal


Best Practices for Employer-Works Council Collaboration on Remote Work

For employers:

Consult works council early in policy development process ☐ Provide comprehensive information about proposed policy, rationale, impact ☐ Allow adequate time for works council consideration ☐ Engage in good faith dialogue to address concerns ☐ Be open to modifications based on works council input ☐ Document consent in writing (works council meeting minutes) ☐ Respect works council decision – do not implement without consent ☐ Maintain ongoing communication about remote work policy implementation and outcomes

For works councils:

Gather employee input through surveys, focus groups, consultations ☐ Analyze proposed policy thoroughly, considering employee interests and practical implications ☐ Request additional information from employer as needed ☐ Consult experts if specialized knowledge needed (data protection, health and safety) ☐ Engage constructively with employer while advocating for employee interests ☐ Document reasoning for consent or refusal decisions ☐ Monitor implementation of approved policies to ensure compliance ☐ Review policies periodically and request amendments if issues emerge


Case Example: Effective Works Council Involvement

Scenario: Employer proposes new remote work policy limiting employees to maximum 2 days remote/week, down from current practice of 3-4 days

Works council actions:

  1. Survey employees: 75% prefer maintaining 3-4 days remote option
  2. Request data: Ask employer for evidence that current arrangement harms productivity or collaboration
  3. Evaluate employer’s reasons: Determine whether employer’s stated business interests (team cohesion, spontaneous collaboration) are substantial and supported
  4. Propose compromise: Suggest 3 days remote/week with required in-office days for team meetings
  5. Conditional consent: Grant consent if employer adopts 3-day compromise rather than 2-day limit

Outcome: Policy modified based on works council input; employees maintain more flexibility while employer’s collaboration concerns partially addressed

Source: This example illustrates constructive co-determination process in line with WOR principles and recent case law

Tax and Social Security Implications

Overview of Dutch Tax System

The Netherlands operates a progressive income tax system divided into three “boxes”:

Box 1: Income from work and home ownership

  • Wages, salaries, employee benefits
  • Self-employment income
  • Home ownership benefits

Box 2: Income from substantial interest (substantial shareholdings)

  • Dividends and capital gains from shareholdings ≥5%

Box 3: Income from savings and investments

  • Savings, investments, real estate (other than primary residence)
  • Deemed return taxation system

Remote work implications: Primarily affects Box 1 (employment income)

Source: Belastingdienst (Dutch Tax and Customs Administration) URL:https://www.belastingdienst.nl/


Tax Treatment for Employees

Residence-based taxation principle:

  • Netherlands generally taxes residents on worldwide income
  • Non-residents taxed only on Netherlands-source income
  • Remote work location within Netherlands does not change tax treatment vs. office work

Working from home – domestic remote work:

For employees (Dutch tax residents working for Dutch employers):

  • Employment income subject to same income tax rates whether working from office or home
  • No special tax deduction for home office expenses for employees
  • Tax rates for 2026 (proposed):
    • First bracket (€0-€38,098): 35.70%
    • Second bracket (€38,098-€76,817): 37.56%
    • Third bracket (€76,817+): 49.50%

Source: Dutch Tax Plan 2026


Work-from-Home Allowance (Tax-Free Reimbursement)

Thuiswerkvergoeding (Work-from-Home Allowance):

Current amount (2025): €2.40 per day (tax-free)

Proposed amount (2026): €2.45 per day (expected increase based on Tax Plan 2026)

How it works:

  • Employer may provide tax-free allowance to employees for each day worked from home
  • Optional: Employer is not legally obliged to provide this allowance
  • Tax advantage: Employer does not pay payroll tax on the allowance amount
  • Employee benefit: Amount is not included in employee’s taxable income

Source: Dutch Tax Plan 2026; https://www.government.nl/latest/news/2025/09/16/2026-tax-plan-steps-towards-a-better-tax-system


Conditions and limitations:

Mutual exclusivity with travel allowance:

  • Employee cannot receive both tax-free work-from-home allowance AND tax-free travel allowance on the same day
  • Example: If employee works half day from office, half day from home, must choose which allowance to claim
  • Common approach: Claim travel allowance for office days, work-from-home allowance for remote days

Tax-free travel allowance (2026): Expected to remain €0.23 per kilometer (unchanged from 2025)

Payment approaches:

Fixed compensation:

  • If employee works set number of days per week from home (e.g., 3 days/week remote)
  • Employer may provide fixed monthly allowance
  • Example: 3 days/week × 4.33 weeks/month × €2.45 = approximately €31.85/month

Variable billing:

  • If home and office days vary
  • Employee tracks actual remote work days
  • Employer reimburses based on actual days worked from home

Reporting:

  • Employer tracks allowance payments
  • Included within Werkkostenregeling (WKR) budget if exceeds reasonable reimbursement

Werkkostenregeling (WKR) – Work-Related Costs Scheme

Framework: Employers have tax-free budget for various employee benefits and reimbursements

2026 WKR rates:

  • First €400,000 of total wage bill: 2.00% tax-free allowance
  • Remaining wage bill above €400,000: 1.18% tax-free allowance

Example calculation:

  • Company with €1,000,000 total wage bill
  • WKR budget = (€400,000 × 2.00%) + (€600,000 × 1.18%)
  • = €8,000 + €7,080 = €15,080 total tax-free budget per year

Remote work reimbursements within WKR:

  • Work-from-home allowances (if exceeding €2.45/day threshold)
  • Equipment purchases for employees
  • Other employee benefits (Christmas gifts, team events, etc.)

Consequences of exceeding WKR budget:

  • Employer pays 80% tax (eindheffing) on amount in excess of budget
  • Creates incentive to manage remote work costs carefully

Strategic considerations:

  • Remote work allowances consume WKR budget space
  • May reduce budget available for other benefits
  • Employers must balance remote work support with other employee perks

Source: Belastingdienst WKR guidance and Tax Plan 2026


Tax Treatment of Employer-Provided Equipment

Equipment provided to employees:

General rule: Equipment necessary for work performance and remaining employer property is not taxable benefit to employee

Examples of non-taxable equipment:

  • Laptop, computer, monitors
  • Phone, headset
  • Office furniture (desk, chair)
  • Software licenses

Conditions for non-taxable treatment:

  • Equipment must be necessary for work
  • Must remain employer’s property
  • Primary use must be for business purposes

Personal use of work equipment:

  • Limited personal use of work computer, phone generally tolerated
  • De minimis rule: Incidental personal use not taxed as benefit
  • Extensive personal use could potentially trigger taxable benefit determination

BYOD (Bring Your Own Device) allowances:

  • If employer pays allowance for employee to use personal device for work
  • May be taxable benefit unless falls within reasonable business expense reimbursement
  • Should be documented as compensation for business use of personal asset

Home Office Deduction (Self-Employed Only)

Not available to employees: Dutch tax law does not provide home office deduction for employees

Available to self-employed (ZZP – zelfstandige zonder personeel):

Strict requirements:

1. Independent workspace:

  • Office must be clearly distinguishable and separate from rest of home
  • Should have:
    • Private entrance (ideally)
    • Private sanitary facilities (ideally)
    • Ability to be rented to third parties as separate space
  • Intensive use: Space must be used for business more than 90% of time

2. Income ratio requirements:

  • Depending on classification (private space vs. business space)
  • Income generated from workspace must meet certain thresholds
  • Tool available: Belastingdienst provides online tool to check eligibility

Deductible costs (if requirements met):

  • Proportional share of:
    • Rent or mortgage interest
    • Property tax
    • Utilities (gas, water, electricity)
    • Insurance
    • Maintenance
  • Calculation: (Workspace square meters / Total home square meters) × Total costs

VAT reclaim:

  • Even if costs not deductible for income tax purposes
  • Self-employed may be able to reclaim VAT on business expenses
    • Desk, office chair, lamp, supplies
  • Accountant makes correction: costs excluded from deduction, but VAT reclaimed

Source: Belastingdienst guidance for self-employed
Tool: Belastingdienst housing costs deduction checker (available in Dutch on Belastingdienst.nl)


Social Security Contributions

Dutch social security system:

Employee contributions (via payroll withholding):

  • AOW (Algemene Ouderdomswet): State pension
  • ANW (Algemene Nabestaandenwet): Survivor benefits
  • Wlz (Wet langdurige zorg): Long-term care insurance

Employer contributions:

  • WW (Werkloosheidswet): Unemployment insurance
  • WIA (Wet werk en inkomen naar arbeidsvermogen): Disability insurance
  • Zvw (Zorgverzekeringswet): Health insurance contribution
  • Varies by sector and employer risk profile

Remote work implications:

Domestic remote work: No change in social security obligations

  • Same contributions apply whether employee works from office or home
  • Contributions based on employment relationship in Netherlands

Cross-border remote work: May trigger complex social security issues (see Cross-Border section)


30% Ruling (Expat Facility)

Relevant for foreign workers recruited from abroad:

Purpose: Offset extra costs of living in Netherlands for foreign employees

Tax benefit: Up to 30% of gross salary is tax-free reimbursement (effectively reducing taxable income)

2025-2026 developments:

Maximum cap (as of January 1, 2025):

  • Cap of €73,800 per year tax-free reimbursement
  • Based on WNT norm of €246,000 (30% × €246,000)
  • If employee earns €246,000 or more and uses ruling full year
  • Pro-rated if partial year

Transitional provisions:

  • Employees already using ruling in 2022: Cap applies from January 1, 2026 (not 2024)
  • Provides two-year grace period

Future reduction (proposed):

  • From 2027: Percentage reduces from 30% to 27%
  • Will be called “27% ruling”

Eligibility criteria:

  • Recruited from outside Netherlands (minimum 150km from border)
  • Lived outside Netherlands for 16+ months in 24 months before start date
  • Have specific expertise scarce in Dutch labor market
  • Meet salary thresholds:
    • General: €46,660 gross (2025)
    • Master’s degree under 30: €35,468 gross (2025)
    • PhD researchers, medical specialists: No salary minimum

Duration: Maximum 60 months (5 years)

Remote work implications:

  • Foreign employees using 30% ruling may work remotely from Netherlands
  • Cross-border remote work (e.g., working from home country while employed in NL) may affect ruling validity

Partial non-resident status:

  • Abolished as of January 1, 2025 for new applicants
  • Could opt out of Box 2 and Box 3 taxation
  • Grandfathering: Expats using ruling before 2024 can maintain partial non-resident status until December 31, 2026

Source: Belastingdienst 30% ruling guidance; Tax Plan 2026 URL: https://www.belastingdienst.nl/wps/wcm/connect/en/individuals/content/coming-to-work-in-the-netherlands-30-percent-facility


Extraterritorial Costs (ETK) Reimbursement

Alternative to 30% ruling: Actual cost reimbursement

What qualifies:

  • Costs foreign employees incur specifically due to temporary assignment in Netherlands
  • Examples:
    • Duplicate housing costs (maintaining home in home country while renting in NL)
    • Trips to home country
    • Costs of shipping belongings
    • School fees for children at international schools

2026 changes (proposed in Tax Plan 2026):

  • Tightening of rules: As of 2026, additional costs of living will no longer be tax-free reimbursable
  • Affected costs:
    • Gas, water, electricity, utilities
    • Additional communication costs for private purposes with home country
  • These were previously reimbursable as extraterritorial costs
  • Rationale: Government views these as normal living costs, not uniquely foreign-worker costs

Implications for remote workers:

  • Employees working remotely from Netherlands for foreign employer
  • May have reduced ability to claim utility costs as ETK
  • Should evaluate whether 30% ruling or actual ETK reimbursement more advantageous

Source: Dutch Tax Plan 2026 – extraterritorial costs provisions


Cross-Border Tax Implications

Working from Netherlands for foreign employer: See Cross-Border Remote Work section for detailed analysis

Key principles:

Tax residency:

  • Individual spending 183+ days per year in Netherlands generally becomes Dutch tax resident
  • Dutch residents taxed on worldwide income
  • Tax treaties may provide relief from double taxation

Permanent establishment risk:

  • Foreign employer may create permanent establishment (PE) in Netherlands if:
    • Employee has authority to bind company
    • Regular, systematic business activity conducted from Netherlands
    • Office or fixed place of business in Netherlands
  • PE triggers corporate tax obligations for foreign employer in Netherlands

Source: See Cross-Border section for comprehensive treatment


Compliance and Reporting

Employee obligations:

  • File annual income tax return (aangifte inkomstenbelasting)
  • Report all income, including remote work income
  • Claim applicable deductions and credits
  • Deadline: Generally May 1 of year following tax year (extensions available)

Employer obligations:

  • Withhold and remit payroll taxes (loonheffingen)
  • File monthly or quarterly payroll tax returns
  • Provide employees with annual wage statement (jaaropgaaf)
  • Report WKR usage annually

Remote work-specific considerations:

  • Track work-from-home days for allowance calculation
  • Document equipment provision and ownership
  • Maintain records of reimbursements

Cross-border: Additional reporting if employees working from other countries (see Cross-Border section)

Cross-Border Remote Work within EU and Beyond

Legal and Regulatory Framework

Cross-border remote work involves employee working from country different than employer’s location, creating complex legal, tax, and social security implications.

Key questions:

  1. Which country’s employment laws apply?
  2. Where are taxes owed?
  3. Which social security system covers the employee?
  4. Does employer need legal presence in employee’s work location?

Employment Law Jurisdiction

Rome I Regulation (EU Regulation 593/2008):

Governs choice of law in employment contracts within EU.

General rule:

  • Parties may choose applicable law in employment contract
  • However: Choice cannot deprive employee of mandatory protections of law that would apply absent choice

Mandatory law determination:

  • Law of country where employee “habitually carries out work”
  • If no single habitual country, law of country where employer’s establishment that hired employee is located

Remote work implications:

Employee habitually working from Netherlands:

  • Even if contract specifies foreign law
  • Dutch mandatory employment law provisions (minimum wage, working hours, health and safety) likely apply
  • Foreign law may govern other contractual terms

Example:

  • Employee employed by German company
  • Works 100% remotely from home in Netherlands
  • Employment contract specifies German law
  • Result: Dutch mandatory protections apply; German law governs non-mandatory terms

Source: Rome I Regulation; European labor law principles


Tax Jurisdiction

Residency-based and source-based taxation:

Netherlands approach:

  • Residents: Taxed on worldwide income
  • Non-residents: Taxed only on Netherlands-source income

Determining tax residency:

  • Generally based on physical presence (183-day rule common)
  • Individual spending more than 183 days in Netherlands in 12-month period likely becomes Dutch tax resident
  • Center of vital interests (family, economic ties) also considered

Cross-border scenarios:

Scenario 1: Dutch resident working for foreign employer remotely from Netherlands

Tax treatment:

  • Income taxed in Netherlands (resident taxation on worldwide income)
  • Foreign country may also claim tax if considers income sourced there
  • Relief from double taxation: Tax treaty between Netherlands and foreign country
    • Typically: Income taxed in country where work performed (Netherlands)
    • Foreign country provides credit or exemption for Netherlands tax paid

Employer obligations:

  • Foreign employer should withhold and remit Dutch payroll taxes
  • May require registration with Belastingdienst
  • Permanent establishment concern: Systematic remote work may create PE

Scenario 2: Dutch resident working remotely from another EU country temporarily

Example: Employee of Dutch company working 2 months from Spain

Tax treatment:

  • Remains Dutch tax resident if temporary
  • Income generally taxed in Netherlands
  • Spain may have limited taxing rights depending on duration and tax treaty
  • 183-day rule: If stays less than 183 days in Spain, Spain typically does not tax

Employer obligations:

  • Continue Dutch payroll withholding
  • Monitor duration to ensure no permanent establishment or tax registration required in Spain

Scenario 3: Employee of Dutch company relocates permanently to another EU country

Example: Employee moves to Portugal, continues working remotely for Dutch employer

Tax treatment:

  • Employee likely becomes Portuguese tax resident (center of vital interests shifts)
  • Portugal has primary taxing right on employment income
  • Netherlands may need to stop withholding taxes or coordinate with Portugal

Employer obligations:

  • May need to register for payroll taxes in Portugal
  • Comply with Portuguese employment law
  • Consider whether legal entity or Employer of Record needed in Portugal

Social Security Coordination (Within EU)

EU Regulation 883/2004 and 987/2009: Coordinate social security systems

General principle: Employee covered by social security of one country only (no double coverage)

Standard rule: Social security of country where work is performed

Example: Employee working from Netherlands covered by Dutch social security, even if employed by German company


Multi-state workers exception:

25% rule (Multilateral Framework Agreement):

  • If employee works in employment state minimum 25% of time
  • Can remain in employment state social security system even when working remotely from residence state
  • Example: Employee of Dutch company works 2 days/week in Netherlands office, 3 days/week remotely from Belgium
    • Works 40% in Netherlands (≥25%)
    • Can remain in Dutch social security system
    • Avoids triggering Belgian social security

Framework Agreement:

  • 19 EU member states signed agreement
  • Allows up to 50% remote work without triggering residence country social security
  • Facilitates cross-border remote work without administrative burden of changing systems

A1 Certificate:

  • Document certifying which EU country’s social security system applies
  • Employee working cross-border should obtain A1 from competent authority
  • Presents to authorities in other countries to prove social security coverage
  • Application: Through Dutch tax authority if Dutch system applies

Source: EU social security coordination regulations; PwC analysis URL: https://www.pwc.nl/en/insights-and-publications/tax-news/wage-tax-and-social-security/International-tax-implications-remote-working.html


COVID-19 Temporary Agreements (Expired)

Historical context:

Netherlands-Germany and Netherlands-Belgium agreements:

  • During COVID-19 pandemic, special agreements prevented tax liability shift due to forced remote work
  • Allowed employees to continue being taxed in employment country even when working from home in residence country
  • Expired: June 30, 2022

Current situation:

  • No special pandemic-related agreements in force
  • Standard tax treaty and social security rules apply
  • Negotiations underway to incorporate “work from home” provisions in tax treaties, but not yet implemented

Permanent Establishment (PE) Risk

Critical concern for foreign employers:

Definition: Fixed place of business through which business is wholly or partly carried on

PE triggers:

  • Office or desk rented for employee in Netherlands
  • Employee with authority to conclude contracts on behalf of employer
  • Dependent agent regularly exercising this authority
  • Regular, systematic business activity conducted from Netherlands location

Consequences of PE:

  • Foreign employer becomes subject to Dutch corporate income tax on profits attributable to PE
  • Tax registration and filing obligations in Netherlands
  • Potential VAT registration
  • Administrative burden and compliance costs

Remote work PE risk factors:

Higher risk:

  • Employee is director or has significant authority
  • Employee regularly meets with Dutch clients
  • Employer rents office space or co-working space in Netherlands for employee
  • Multiple employees working from Netherlands
  • Business development or revenue-generating activities conducted from Netherlands

Lower risk:

  • Employee performs auxiliary or preparatory functions only (back-office, IT support)
  • No client-facing activities
  • No dedicated workspace (purely home-based)
  • Single employee, not representing company externally

Mitigation strategies:

  1. Limit employee’s authority to bind company
  2. Avoid renting dedicated workspace for employee
  3. Document that employee performs support functions, not core business
  4. Obtain tax ruling from Dutch authorities confirming no PE
  5. Use Employer of Record (EOR) structure

Source: Dutch corporate tax law; OECD Model Tax Convention


Employer of Record (EOR) Solution

What is EOR:

  • Third-party company that employs employee on behalf of foreign company
  • EOR handles:
    • Employment contract (as legal employer)
    • Payroll and tax withholding
    • Social security contributions
    • Employment law compliance
    • Benefits administration

How it works for remote work in Netherlands:

Step 1: Foreign company contracts with Dutch EOR Step 2: EOR employs individual in Netherlands (becomes legal employer) Step 3: Individual works under direction of foreign company (economic employer) Step 4: Foreign company pays fees to EOR; EOR pays employee

Advantages:

  • Foreign company avoids need for Dutch legal entity
  • No PE risk (employee works for Dutch employer – the EOR)
  • Compliance with Dutch employment, tax, social security law handled by EOR
  • Quick setup (weeks vs. months to establish entity)

Disadvantages:

  • Monthly fees (typically 5-15% of gross salary plus setup fees)
  • Employee is legally employed by third party, not directly by company
  • May impact company culture, employee loyalty
  • Control over employment terms partially delegated to EOR

When appropriate:

  • Single employee or small number of employees in Netherlands
  • Testing market before establishing entity
  • Short-to-medium term arrangements
  • Cost of establishing entity not justified

Source: Remote work and EOR market practice


Non-Resident Employment Payroll

Alternative to EOR (if no PE created):

Requirements:

  • Foreign employer has no presence in Netherlands
    • No office, desk, or fixed place of business
    • Employee does not have director title or authority to bind company
  • Employee performs auxiliary/support functions

How it works:

  • Foreign employer registers for non-resident employment payroll with Belastingdienst
  • Withholds Dutch payroll taxes from employee’s salary
  • Remits to Dutch tax authority
  • No Dutch corporate tax obligations (because no PE)

Advantages over EOR:

  • Employee directly employed by foreign company
  • Lower cost than EOR (no intermediary fees)
  • Maintains direct employment relationship

Requirements vs. domestic payroll:

  • Identical payroll processing
  • Difference: Foreign employer has no other Dutch obligations beyond employment-related

Services: Specialized payroll providers (e.g., OrangeTax) offer non-resident payroll setup

Source: OrangeTax guidance on non-resident payroll URL: https://www.orangetax.com/tax-blog/tax-news/2022-02-01-working-remote-in-the-netherlands-running-a-payroll/


Proposed “Working Where You Want Act” – EU Cross-Border Implications

Current status: Adopted by House of Representatives (July 5, 2022); pending Senate approval

Key provision: Explicitly addresses remote work within European Union

Proposed framework:

  • Employees may request to work remotely from locations within EU
  • Employer must assess request under reasonableness and fairness standard
  • Strengthens employee right to work from other EU countries

Implications if enacted:

  • May facilitate intra-EU remote work
  • However: Does not resolve all complexities
    • Tax and social security coordination still required
    • Employer compliance in multiple jurisdictions
    • Potential PE risks
  • Would align Netherlands with EU trend toward cross-border work facilitation

Practical impact:

  • Employees could more easily request temporary or permanent remote work from other EU countries
  • Employers would need systems to manage multi-country employment compliance

Best Practices for Cross-Border Remote Work

For employers:

Assess legal and tax implications before approving cross-border remote work ☐ Consult specialists: Tax advisors, employment lawyers in both countries ☐ Determine social security system: Apply for A1 certificate if needed ☐ Evaluate PE risk: Analyze whether employee’s activities create PE ☐ Choose compliance structure: Direct employment, EOR, or non-resident payroll ☐ Register in employee’s country if required for payroll taxes ☐ Monitor duration: Temporary vs. permanent arrangements have different implications ☐ Update employment contracts: Reflect remote work location, applicable law ☐ Communicate with employee: Explain tax, social security implications ☐ Maintain documentation: A1 certificates, tax registrations, PE analyses

For employees:

Understand tax residency: Where you will owe taxes ☐ Inform employer of intention to work from another country ☐ Obtain A1 certificate if working cross-border within EU ☐ File tax returns in all applicable jurisdictions ☐ Maintain records: Days worked in each country for tax purposes ☐ Consult tax advisor: Especially for complex situations ☐ Consider social security: Understand which system covers you ☐ Health insurance: Ensure coverage in country where working ☐ Visa/residence permit: If working from non-EU country, ensure legal status


Complexity warning: Cross-border remote work involves intricate legal, tax, and social security issues. Generic guidance cannot substitute for professional advice tailored to specific circumstances.

Enforcement and Penalties

Enforcement Authorities

Netherlands Labour Authority (Nederlandse Arbeidsinspectie / Inspectie SZW):

Jurisdiction: Enforces employment law compliance, including:

  • Working hours (Arbeidstijdenwet)
  • Working conditions (Arbeidsomstandighedenwet)
  • Minimum wage (Wet minimumloon)
  • Illegal employment

Powers:

  • Conduct inspections (announced or unannounced)
  • Request documents and records
  • Interview employees and employers
  • Issue improvement notices
  • Impose administrative fines
  • Refer criminal violations to prosecution

Contact: Website: https://www.nllabourauthority.nl/ Phone: Via government information service

Remote work enforcement focus:

  • Working hours compliance for remote workers
  • Health and safety conditions
  • Proper employment classification (employee vs. self-employed)

Autoriteit Persoonsgegevens (Dutch Data Protection Authority):

Jurisdiction: Enforces GDPR and Dutch data protection law

Powers:

  • Investigate data protection complaints
  • Conduct audits of data processing
  • Issue warnings and reprimands
  • Order cessation of unlawful processing
  • Impose administrative fines (up to €20 million or 4% of global revenue)

Contact: Website: https://www.autoriteitpersoonsgegevens.nl/ Complaint portal: Online submission available

Remote work enforcement focus:

  • Unlawful employee monitoring
  • Excessive or disproportionate data collection
  • Failure to conduct DPIA before implementing monitoring systems
  • Violations of employee data rights

Enterprise Court (Ondernemingskamer):

Jurisdiction: Hears works council disputes

Powers:

  • Review challenges to employer decisions requiring works council consent
  • Declare employer actions invalid if implemented without required consent
  • Order employer to reverse changes
  • Require proper consultation process

Remote work relevance:

  • Works council can appeal to Enterprise Court if employer implements remote work policy changes without consent
  • Recent case law (Amsterdam District Court 2024/2025) establishes works council consent required for remote work policy changes

Penalties for Violations

Working Hours (Arbeidstijdenwet) violations:

Administrative fines:

  • Category-based system depending on severity
  • Can range from hundreds to thousands of euros per violation
  • Escalating penalties for repeat violations

Examples of violations:

  • Exceeding maximum daily/weekly hours
  • Failing to provide required rest periods
  • Inadequate time tracking records
  • Not responding to labor inspectorate requests

Working Conditions (Arbeidsomstandighedenwet) violations:

Fines for:

  • Failure to conduct risk assessments (including for remote workers)
  • Inadequate health and safety measures
  • Not providing required working conditions support

Other consequences:

  • Improvement notices with compliance deadlines
  • Potential criminal liability if serious safety violations cause harm

Data Protection (GDPR/UAVG) violations:

Administrative fines:

  • Up to €20 million or 4% of global annual turnover (whichever is higher)
  • Actual fines depend on:
    • Nature and severity of violation
    • Duration
    • Number of individuals affected
    • Employer’s cooperation with investigation
    • Previous violations

Examples related to remote work:

  • Implementing monitoring systems without legal basis or DPIA
  • Excessive or intrusive employee surveillance
  • Failure to obtain works council consent for monitoring
  • Data breaches involving employee information
  • Not respecting employee data rights

Recent Dutch DPA enforcement: DPA has issued fines and warnings for unlawful employee monitoring in various sectors


Works Council (WOR) violations:

Consequences:

  • Enterprise Court may declare employer action invalid
  • Court can order reversal of changes made without consent
  • Employer may be required to restart consultation process
  • Potential damages to works council or employees if rights violated

Example: Amsterdam District Court 2024/2025 case ordered employer to reverse remote work policy changes made without works council consent


Compliance Best Practices to Avoid Penalties

For employers:

Working hours compliance: ☐ Implement reliable time tracking system ☐ Monitor for patterns of excessive hours ☐ Address overwork promptly ☐ Train managers on Arbeidstijdenwet obligations ☐ Maintain accurate records (minimum 2 years)

Health and safety compliance: ☐ Conduct risk assessments for remote workers ☐ Provide ergonomic guidance ☐ Supply or subsidize appropriate equipment ☐ Establish reporting procedures for home workspace incidents ☐ Review remote work health and safety periodically

Data protection compliance: ☐ Conduct DPIA before implementing monitoring systems ☐ Obtain works council consent for monitoring ☐ Implement only necessary, proportionate monitoring ☐ Inform employees clearly about data processing ☐ Respect employee data rights ☐ Implement appropriate security measures ☐ Report data breaches within 72 hours

Works council compliance: ☐ Obtain consent before establishing/changing remote work policies ☐ Provide works council with adequate information ☐ Allow reasonable time for consideration ☐ Engage in good faith dialogue ☐ Document consent process ☐ Do not implement changes without required consent

Resources

Government Authorities

Netherlands Labour Authority (Nederlandse Arbeidsinspectie)

Ministry of Social Affairs and Employment

Belastingdienst (Dutch Tax and Customs Administration)

Autoriteit Persoonsgegevens (Dutch Data Protection Authority)

CBS (Centraal Bureau voor de Statistiek / Statistics Netherlands)


Business Resources

Kamer van Koophandel (Chamber of Commerce / KVK)

Business.gov.nl

AWVN (Dutch employers’ association)


Trade Unions and Employee Organizations

FNV (Federatie Nederlandse Vakbeweging – largest trade union)

CNV (Christelijk Nationaal Vakverbond)


Works Council Resources

SER (Sociaal-Economische Raad / Social and Economic Council)

OR.nl (Works Council information portal)

  • Website: https://www.or.nl/
  • Topics: Works council rights, case law, training (primarily Dutch)

Frequently Asked Questions

1. GENERAL REMOTE WORK QUESTIONS

Q1: Do I have a legal right to work from home in the Netherlands?

A: Employees who have worked for at least 26 weeks for an employer with 10 or more employees have the right under the Wet flexibel werken to request a workplace adjustment, including remote work. However, the employer may refuse the request if substantial business or service interests justify refusal. The right is to request and have the request seriously considered, not an absolute right to work remotely.


Q2: How do I request to work from home?

A: Submit a written request to your employer at least 2 months before your desired start date. Include: (1) the specific arrangement you’re requesting (e.g., 3 days/week remote), (2) your desired start date, (3) rationale for the request. Your employer must respond at least 1 month before the proposed start date.


Q3: Can my employer refuse my request to work from home?

A: Yes, if the employer can demonstrate substantial business or service interests (zwaarwegende bedrijfs- of dienstbelangen) that justify refusal. The employer must provide a written, substantiated refusal. Examples of valid reasons include: work requires on-site presence, no coverage available, team coordination needs. Under the proposed “Working Where You Want Act,” the standard may change to a reasonableness and fairness balancing test.


Q4: What if my employer doesn’t respond to my remote work request on time?

A: If your employer fails to respond by the deadline (1 month before proposed start date), the request is generally deemed granted (stilzwijgende toestemming). However, it’s advisable to follow up in writing to confirm the arrangement.


Q5: How often can I request to work remotely?

A: Generally once per year. You may submit a second request within the same year only if unforeseen circumstances (such as significant life changes like birth of child, family illness) justify the additional request.


Q6: Does my employment contract need to be changed for remote work?

A: While not legally required, it’s strongly recommended to document the remote work arrangement in writing—either as an amendment to the employment contract, a separate remote work agreement, or a signed acknowledgment of the employer’s remote work policy. This provides clarity and evidence if disputes arise.


Q7: Can my employer force me to work from home?

A: Generally, no. Remote work arrangements should be mutually agreed. However, in exceptional circumstances (like a pandemic), employers may have emergency powers to require remote work for health and safety reasons. Normal workplace changes typically require employee consent, especially if the employment contract specifies a workplace location.


Q8: Can my employer require me to return to the office if I’ve been working remotely?

A: It depends on the arrangement:

  • Temporary/trial arrangement: Employer may end it per agreed terms
  • Permanent arrangement: Employer must have substantial business grounds to unilaterally change
  • Works council involvement: If employer is changing a company-wide policy, works council consent may be required (recent case law suggests this)
  • Contractual terms: If remote work is in your contract, changing it generally requires your agreement or substantial justification

2. EQUIPMENT AND EXPENSES

Q9: Must my employer provide equipment for remote work?

A: Dutch law does not explicitly mandate equipment provision. However, the employer’s general duty of care under the Arbeidsomstandighedenwet to ensure safe working conditions extends to remote workers, which may effectively require providing or subsidizing appropriate equipment. Employers may choose to provide equipment such as laptops, monitors, keyboards, and other office supplies at their discretion. Equipment provision should be specified in the employment contract or remote work agreement.


Q10: Can I use my own equipment for work?

A: Yes, if employer agrees (BYOD – Bring Your Own Device). However:

  • Employer should provide security requirements (VPN, encryption, antivirus)
  • You may be entitled to compensation for use of personal equipment
  • Employer’s monitoring rights on personal devices are limited
  • Separation of work and personal data important for privacy

Q11: Does my employer have to reimburse my internet and electricity costs?

A: Not legally required in the Netherlands (unlike Spain/Portugal). However, many employers provide:

  • Tax-free work-from-home allowance (€2.40/day in 2025; €2.45/day proposed for 2026)
  • Fixed monthly allowance for remote work expenses
  • Specific reimbursement for documented costs Whether and how much reimbursement is provided depends on employer policy or collective bargaining agreement.

Q12: Is the work-from-home allowance (thuiswerkvergoeding) mandatory?

A: No, it’s optional. The €2.40/day (2025) allowance is a tax-free amount employers may provide. Employers are not legally obligated to pay it. Many employers do provide it as a benefit.


Q13: Can I claim tax deductions for my home office as an employee?

A: No. Dutch tax law does not provide a home office deduction for employees. Home office deductions are only available to self-employed individuals (ZZP) and subject to strict requirements (independent workspace, 90%+ business use).


Q14: Who owns the equipment my employer provides?

A: Generally, equipment provided by the employer remains the employer’s property. You’re responsible for proper care and must return it when employment or the remote work arrangement ends.


Q15: What happens to the equipment if I leave the company?

A: You must typically return all employer-provided equipment within a specified timeframe (often 1 week) after termination. Failure to return may result in salary deductions (subject to legal limits) or civil claims for the equipment’s value.


3. WORKING HOURS AND TIME MANAGEMENT

Q16: Do the same working hours rules apply when working remotely?

A: Yes. The Arbeidstijdenwet (Working Hours Act) applies identically to remote workers and on-site workers. Maximum hours, rest periods, and break requirements are the same regardless of work location.


Q17: What are the maximum working hours I can work remotely?

A: Same as on-site work:

  • 12 hours per day maximum (exceptional)
  • 60 hours per week maximum (exceptional)
  • Average 48 hours per week over 16-week reference period
  • Average 55 hours per week over 4-week period

Q18: Must I track my working hours when working remotely?

A: While the Netherlands doesn’t have an explicit statutory time recording mandate for all employees, employers should implement time tracking to demonstrate Arbeidstijdenwet compliance. The method (self-reporting timesheet, time tracking software) varies by employer. You should track your hours to ensure compliance with maximum limits and document overtime if applicable.


Q19: Am I entitled to the same breaks when working from home?

A: Yes. Required breaks apply equally:

  • 30 minutes if working more than 5.5 hours (may be split into two 15-minute breaks)
  • 45 minutes if working more than 10 hours (may be divided into multiple 15-minute breaks) You have a responsibility to take these breaks even when working remotely.

Q20: Can my employer contact me outside working hours when I work remotely?

A: While the Netherlands lacks a specific right to disconnect statute, rest period protections create boundaries. You’re entitled to:

  • 11 hours consecutive rest per 24-hour period
  • 36 hours consecutive rest per 7-day period Employers should respect these periods and avoid non-emergency contact during rest times. Excessive after-hours contact may violate working time regulations.

Q21: Am I entitled to overtime pay when working remotely?

A: Overtime compensation (whether enhanced pay or time off in lieu) is not mandated by statute. It’s governed by:

  • Your employment contract
  • Applicable collective bargaining agreement (CAO)
  • Company policy Whether working remotely or on-site doesn’t change overtime entitlement—it depends on your contractual terms.

4. HEALTH, SAFETY, AND PRIVACY

Q22: Is my employer responsible for health and safety in my home office?

A: Yes. The employer’s duty of care under the Arbeidsomstandighedenwet extends to remote workers. Employers should:

  • Conduct or facilitate risk assessments of home workspaces
  • Provide ergonomic guidance
  • Supply or subsidize appropriate furniture and equipment
  • Establish procedures for reporting accidents/incidents at home

Q23: Can my employer inspect my home workspace?

A: Limited rights. Employers may need to assess health and safety compliance, but:

  • Prior notice and employee consent generally required
  • Privacy concerns limit intrusive home inspections
  • Alternative methods: Virtual assessments, employee self-certification questionnaires Dutch law strongly protects home privacy; physical inspections uncommon.

Q24: Can my employer monitor my computer activity when I work from home?

A: Highly restricted. Employee monitoring in the Netherlands is subject to strict GDPR and privacy protections:

  • Must have legitimate business interest
  • Must be necessary and proportionate
  • Must inform employees clearly about monitoring
  • Requires works council consent (if applicable) Blanket monitoring (keystroke logging, continuous screenshots) is generally not permitted. Security-focused monitoring (network activity, malware detection) more likely to be lawful if properly implemented.

Q25: Can my employer require me to have my webcam on during meetings?

A: Requiring constant webcam-on is generally not permissible under Dutch privacy law. It intrudes on home privacy without sufficient justification. Employers may request webcam use for specific meetings where video collaboration is genuinely needed, but employees should be able to decline for legitimate privacy reasons. “Always-on” video surveillance would likely violate GDPR proportionality requirements.


Q26: Does workers’ compensation cover me if I’m injured working from home?

A: Generally, yes. If the injury occurs during work and is work-related, workers’ compensation (arbeidsongeschiktheidsverzekering) typically covers it, regardless of location. However:

  • Injury must be causally related to work
  • Accidents during breaks or non-work activities may not be covered
  • Employees should report work-related accidents promptly to employer

Q27: What if I have an inadequate workspace at home for health and safety reasons?

A: Discuss with your employer. Options:

  • Employer may provide/subsidize better equipment or furniture
  • Employer may allow use of co-working space and reimburse costs
  • If workspace truly inadequate and employer unwilling to remediate, remote work may not be feasible
  • Contact Netherlands Labour Authority if employer neglecting health and safety obligations

5. WORKS COUNCIL AND EMPLOYEE RIGHTS

Q28: Does the works council have a say in remote work policies?

A: Yes. Recent case law (Amsterdam District Court 2024/2025) established that remote work policies constitute “regulations concerning working conditions” requiring works council consent under Article 27 WOR. Employers generally cannot establish or change remote work policies without works council approval.


Q29: What if my employer changes the remote work policy without consulting the works council?

A: The works council may appeal to the Enterprise Court (Ondernemingskamer), which can:

  • Declare the policy change invalid
  • Order the employer to reverse the changes
  • Require the employer to properly obtain works council consent Employees can raise the issue with the works council to trigger this process.

Q30: Can I be treated less favorably because I work remotely?

A: No. Equal treatment principles require remote workers to receive the same:

  • Compensation
  • Benefits
  • Career advancement opportunities
  • Training and development
  • Performance evaluation (based on results, not presence) Treating remote workers less favorably without objective justification may violate equal treatment law (Algemene wet gelijke behandeling).

Q31: Can I be fired for requesting to work remotely?

A: No. While not explicit in Wet flexibel werken, general employment law principles protect employees from retaliation for exercising legal rights. Terminating employment because an employee requested remote work would likely constitute wrongful dismissal. The employer would need a valid, independent ground for dismissal (redundancy, underperformance, etc.).


6. TAX AND FINANCIAL QUESTIONS

Q32: Do I pay more or less tax working from home?

A: No difference for domestic remote work. Your income tax is the same whether you work from home or the office. The work-from-home allowance (€2.40-2.45/day) is tax-free if your employer provides it, which is a small benefit.


Q33: Can I deduct home office expenses from my taxes as an employee?

A: No. Dutch tax law does not allow employees to deduct home office expenses. Only self-employed individuals (ZZP) may deduct home office costs, subject to strict requirements.


Q34: Is the work-from-home allowance taxable?

A: No. The allowance (€2.40/day in 2025, €2.45/day proposed for 2026) is tax-free for both employee and employer, provided it doesn’t exceed the statutory amount.


Q35: What if I work remotely from another EU country temporarily?

A: Tax implications depend on duration and tax residency:

  • Short stays (<183 days/year): Typically remain taxed in employment country (Netherlands)
  • Extended stays or permanent relocation: May become tax resident of the other country Social security: May remain in Dutch system if work minimum 25% in Netherlands (Framework Agreement) Important: Inform employer; cross-border work has complex compliance requirements.

Q36: Does the 30% ruling apply if I work remotely?

A: Yes, if you’re eligible for the 30% ruling (expat facility), you may work remotely from the Netherlands. The tax benefit applies regardless of whether you work from office or home. However, working remotely from your home country while employed in Netherlands may jeopardize the ruling, as it’s premised on working in the Netherlands.


7. INTERNATIONAL AND CROSS-BORDER

Q37: Can I work remotely from another country for a short period?

A: Possibly, but you should inform your employer first. Considerations:

  • Tax: Short stays (<183 days) typically don’t trigger tax residency in other country
  • Social security: May need A1 certificate if within EU
  • Employment law: Other country’s mandatory laws may apply
  • Permanent establishment: Employer may face corporate tax risk
  • Data protection: GDPR applies when processing data across borders Always get employer approval before working from another country.

Q38: I want to work remotely from the Netherlands for a foreign company. How does that work?

A: Several approaches:

  1. Foreign employer registers for non-resident payroll in Netherlands (if no permanent establishment created)
  2. Commercial employment service: Some companies offer to act as legal employer on behalf of foreign businesses (commercial service, not government program)
  3. Foreign employer establishes Dutch entity to hire you
  4. Self-employment: Become Dutch freelancer (ZZP) contracting with foreign company (ensure not “bogus self-employment”)

Each has different tax, legal, and administrative implications. Consult tax and legal advisors.


Q40: Can I become a digital nomad and work from different countries while employed in the Netherlands?

A: Complex and risky. Frequent travel while employed raises:

  • Tax residency questions: Where are you resident?
  • Permanent establishment: May create tax presence for employer in multiple countries
  • Social security: Which system covers you?
  • Employment law: Which laws apply?
  • Visa/work permits: Are you legally allowed to work in countries you visit?

Netherlands doesn’t have digital nomad visa. Most employers prohibit digital nomad arrangements for employees due to compliance complexity. Self-employment as digital nomad more feasible but requires careful tax/legal planning.


8. PRACTICAL AND MISCELLANEOUS

Q41: Can my employer change my remote work arrangement after it’s been agreed?

A: Depends on how it was documented:

  • Fixed-term arrangement: Ends per agreed terms
  • Trial period: Either party may typically end per trial terms
  • Permanent arrangement: Employer needs substantial business reasons to unilaterally change
  • Works council consent: If changing company-wide policy, works council consent may be required

Generally, changing established remote work arrangement requires employer justification and potentially your agreement or works council approval.


Q42: What if I can’t meet the requirements for a formal remote work request (26 weeks, 10+ employee company)?

A: You may still informally request remote work. Even if the statutory framework doesn’t apply:

  • Many employers voluntarily accommodate requests
  • Works council (if exists) may advocate for flexible policies
  • You can propose trial period to demonstrate viability
  • Smaller employers (<10 employees) must establish procedure for handling requests, though with longer response time

Q43: Can I work from a co-working space instead of home?

A: Generally yes, if employer agrees. Benefits:

  • Better separation of work and personal life
  • Professional environment
  • Social interaction Employer may reimburse co-working space membership. Ensure employer’s security and confidentiality requirements are met in shared space.

Q44: How do I handle home distractions and maintain productivity?

A: Not a legal question, but practical tips:

  • Dedicated workspace: Separate area for work
  • Set schedule: Consistent work hours
  • Communicate boundaries: With household members
  • Take breaks: Required by law and good for productivity
  • Stay connected: Regular check-ins with team
  • Seek support: If struggling, discuss with manager or HR

Q45: What if my internet goes down while working from home?

A: Inform your manager immediately. Options depend on employer policy:

  • Work from mobile hotspot if feasible
  • Go to office or co-working space
  • Take personal leave if unable to work
  • Make up time later if employer permits Generally, you’re expected to have reasonably reliable internet for remote work. Repeated connectivity issues may make remote work infeasible.

Q46: Can I work remotely while on sick leave?

A: This is complex and should be discussed with your doctor and employer:

  • If sick, you should be recovering, not working
  • Working while on sick leave may undermine sick leave entitlement
  • However, phased return to work (partially working remotely as part of rehabilitation) may be permissible with medical approval
  • Do not work while on sick leave without explicit agreement with employer and medical clearance

Q47: Am I entitled to the same benefits (pension, health insurance) as on-site employees?

A: Yes. Remote workers must receive the same benefits as on-site employees. This includes:

  • Pension contributions
  • Health insurance employer contribution (Zvw)
  • Holiday allowance (vacation pay – 8% of gross salary minimum)
  • Other contractual or CAO benefits

Q48: What should I do if my employer violates remote work laws or my rights?

A: Steps:

  1. Document the violation (save emails, keep records)
  2. Raise issue with manager or HR
  3. Consult works council if organization has one
  4. File internal grievance per company procedure
  5. Contact Netherlands Labour Authority if working hours, health and safety violations
  6. Contact Autoriteit Persoonsgegevens if data protection violations
  7. Seek legal advice from employment attorney
  8. Mediation may be option before litigation
  9. Legal action in court if other remedies fail

Q49: Where can I find official information about remote work laws in the Netherlands?

A: Official sources:


Q50: Should I consult a lawyer or tax advisor about remote work?

A: Consider professional advice if:

  • Complex cross-border situation
  • Employer refusing reasonable remote work request
  • Facing retaliation for requesting remote work
  • Dispute about equipment, expenses, or working conditions
  • Working for foreign employer with unclear tax/legal setup
  • Considering self-employment as alternative
  • Substantial tax or legal implications in your situation

Others

Legal Disclaimer: This guide provides general background information only and does not constitute legal, tax, or professional advice. Employment laws are complex and subject to interpretation. Consult licensed legal counsel and official state agencies for guidance specific to your situation.